Munira Tahiru
Obuasi
Summary
Highly organized and adaptable professional with a solid foundation in business administration, teaching, customer service, and auditing. Proven ability to manage multiple tasks efficiently while maintaining attention to detail. Excels in collaborative environments and is committed to continuous learning and professional development. Eager to contribute to organizational success through effective problem-solving and interpersonal communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Teaching and Research Assistant
KNUST
Obuasi
11.2023 - 09.2024
- Organized, graded, and provided feedback on student assignments.
- Provided individual tutoring to students with diverse learning needs.
- Maintained accurate records of student grades and attendance.
- Provided support to other instructors within the department.
- Facilitated group discussions among students.
Virtual Customer Service Representative Work
Asante and Partners
05.2024 - 07.2024
- Provided technical assistance to customers regarding products and services.
- Resolved customer complaints in a timely manner.
- Responded to customer inquiries via telephone, email and chat.
Auditing Intern
Ghana Audit Service
Gambaga
10.2022 - 12.2023
- Developed a comprehensive understanding of generally accepted auditing standards.
- Documented results from audit tests performed and identified any irregularities or discrepancies.
- Evaluated the adequacy of accounting records by examining account balances, transactions, and other documents.
- Provided support during external auditor visits as needed.
- Collaborated with team members to resolve complex issues identified during the course of an audit.
Education
Bachelor of Science - Business Administration(HRM)
KNUST
Obuas, Ghana 11-2023
Skills
- Team Collaboration
- Organizational skills
- Time Management
- customer service
Certification
- certificate in aspiring student leadership conference
- certificate in blended courses and the use of LMS
- Asante and Partners virtual employability training
Languages
English
First Language
volonteer work and membership
- volonteer for African Science Academy (2021)
- associate member of Africa youth Development Org. (2022-2024)
References
References available upon request.
Timeline
Virtual Customer Service Representative Work
Asante and Partners
05.2024 - 07.2024
Teaching and Research Assistant
KNUST
11.2023 - 09.2024
Auditing Intern
Ghana Audit Service
10.2022 - 12.2023
Bachelor of Science - Business Administration(HRM)
KNUST
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