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 Health Services Administrator with over 15 years of experience overseeing healthcare services for Department of Corrections, and a number of treatment and recovery facilities. Coordinates clinics, blood drives and other program activities to increase community wellbeing. Detail-oriented, hardworking and knowledgeable leader with excellent organizational and communication skills. Well-qualified Health Services Administrator effective at developing and implementing service policies to meet changing needs. Decisive manager with 15 years' experience in the field. Pursuing a new professional opportunity with long-term potential. 

Dynamic, accomplished Health Services Leader respected for 20+ years of leading healthcare services and administration for high-profile organizations. Motivational leader who guides staff to achieve superior patient service while aligning budgets, resources, strategy, and overall workflow. Builds and maintains lasting relationships, driving stakeholder engagement while navigating COVID requirements. Exemplary educational qualifications include an MHSA from Florida Atlantic University with a concentration in revenue cycle management, collections & denial management . Out-of-the-box thinker committed to making continuous improvements in processes, policies, and procedures to enhance service and exceed all expectations. . QUALIFICATIONS Drove constant enhancements to space allocation, patient throughput, workflow design, equipment & supply management, and more. Organized the Medical Audit Committee as a dedicated manager and boosted coordination amongst numerous staff. Led a 72-person team in patient registration and admission at the Jackson Health System, emphasizing productivity. Increased Press Ganey score to 86% by leveraging customer service scripting and adding a dedicated Patient Access Representative position. Oversaw operations for multi-site clinics affiliated with the University of Miami, School of Medicine, reworking scheduling and inventory management to reduce costs. Evaluate patient data to determine qualification for grant or Medicaid services; use cost-savings module to direct, cancel, or deny inpatient/outpatient services Facilitate operations in the planning and coordination of financial reimbursement standards that affected A/R & operations; drive operational efficiency; conduct collection resource trainings for staff and new hires covering benefits administration and onboarding

Dynamic Health Service Administrator with extensive experience at The Springs Living, excelling in budget management and care plan creation. Proven leadership in supervising healthcare teams and enhancing patient care quality. Skilled in regulatory compliance and effective communication, ensuring optimal staffing and care delivery in assisted living environments.

Dynamic Health Service Administrator with extensive experience at Mercy Health, excelling in healthcare delivery and regulatory compliance. Proven track record in budget oversight and team leadership, enhancing patient care quality and operational efficiency. Skilled in crisis management and interdisciplinary collaboration, ensuring optimal staffing and patient flow in high-pressure environments.

Mugis Bamba Alhassan

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Health Service Administrator

Bachelor of Science -

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