Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Certification
THINKING , LEARNING AND RESTING ,
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MOSES FRANCIS THOLLEY

MOSES FRANCIS THOLLEY

BUSINESS ADMINISTATION, COMPUTER SOFTWARE ENGINEER AND TEACHER
Accra,KWABENYA ACCRA

Summary

Collaborative [Job Title] with [Number] years of experience planning, promoting and executing large events. Innovative individual with enduring work ethic and excellent client relationship-building. Leader in operations management, finance and budget development. Diligent Business Administrator with [Number] years of experience leading teams through successful corporate operations and sustainable growth. Cooperative facilitator of collaborative organizational structures and sustained productivity. Fiscally responsible budget and finance supervisor, providing oversight in collaboration with CFO and other financial supervisors. Industrious Business Administrator with advanced knowledge of business operations honed across [Number] years of industry performance. Driven and adaptable with a passion for creating innovative business solutions to meet corporate needs. Diligent Business Administrator with [Number] years of [Industry] experience. Focused and resourceful with strong track record of facilitating process improvements to increase efficiency and streamline business tasks. Detail-oriented [Job Title] bringing an aptitude for financial management and budgeting to add value to team in a Business Administrator role. Well-versed in business plan development to facilitate company growth. General Manager with substantial understanding of leading in fast-paced, challenging environments. Over [Number] years of experience driving development initiatives in industry-leading organization. Strategic Business Administrator with [Number] years of experience successfully leading diverse teams through both routine and transitional business operations. Responsible manager of company finances with dedication to both organizational bottom-line and well-being of personnel. Successful supervisor of targeted marketing strategies with measured growth targets in mind. Focused Business Administrator aiming to leverage advanced knowledge of process optimization and business operations acquired over [Number] years of successful performance in the business landscape. Resourceful and passionate with an aptitude for networking and building strong industry connections. Seasoned Executive Assistant with background in office methods, Outlook calendaring, travel arrangements, expense reports and event planning. Good organizational, clerical and phone skills to accept direction and follow office procedures. Structured Business Administrator skilled in assessing team efficiency and performance and developing incentive programs to increase productivity and morale. Offering [Number] years of successful industry performance, including corporate fundraising and event management. Successful, achievement-oriented Executive Assistant with over [Number] years of progressive positions requiring knowledge and execution of variety of administrative principles. Exceptional organizational skills for improving operations. MBA graduate with [Number]-year professional background in project management and business analysis. Areas of specialization include process development, financing solution implementation and management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized and efficient [Job Title] supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader who blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Accomplished Business Administrator equipped with [Number] years of diverse and progressive experience in project and program management. Detail oriented and communication savvy with record of successful project integration. Skilled at defining and controlling scope, achieving project objectives, managing and building cross-functional teams. Seasoned professional with [Number] years of IT industry practice as Business Analyst. Solid track record of improving efficiency in software development. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Reliable [Job Title] offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in [Type] areas and flexible with changing business needs. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in [Skill]. Motivated cashier and stocker with [Number] years of experience in [Industry]. Accomplished various tasks daily, including [Task], stocking shelves with [Product or Service] and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in [Type] POS software and customer service. Skilled at [Skill] with dedication to efficiency and accuracy. High-energy [Job Title] offering over [Number] years of [Industry] experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning. Proactive and meticulous [Job Title] with over [Number] years of experience in [Type] industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Adept individual with more than [Number] years working as Manager for $[Number] revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals. Proficient [Job Title] delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in [Skill]. Innovative and goal-oriented Management professional committed to [Area of expertise]. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through [Action]. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Industrious [Job Title] offering [Number] years of bakery industry experience ready to add value to [Company] team. Well-versed in processing accurate sales transactions and providing superior customer service. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments. Industrious educator with solid history of successfully stepping into diverse classroom environments and supporting students with solid lectures, discussions and activities. Implement intervention strategies and discipline management techniques to enhance student success. Trained in attendance, assessment and grading requirements. Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies. Creative [Job Title] offering [Number] years of experience developing and implementing [Type] course curriculum. Proficient in evaluation, monitoring student performance and organizing examinations. Hardworking and energetic individual with excellent communication and supervisory skills. Caring [Job Title] with [Number] years of experience in [Area of expertise] instruction. Expert in closely monitoring student progress while implementing modern educational techniques into daily practices. Committed to long-term student success through well-rounded educations. Highly tolerant [Job Title] dedicated to supporting safe classroom environment. Energetic and motivated with extensive knowledge in various subjects.

Overview

10
10
years of professional experience
2
2
Certification
7
7
years of post-secondary education

Work History

BBA /Business Administrator

ZACK BUILDING MATERIAL
03.2020 - 08.2022
  • Oversaw employee onboarding processes, ensuring seamless integration into the company culture from day one.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Reconciled business and creative needs.
  • Contributed to economic success by participating in budgeting process.
  • Reduced errors in accounting and financial reporting by modifying current processes.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Created organized filing system to manage department documents.
  • Coordinated company-wide events, including conferences, meetings, and workshops, ensuring seamless execution and positive attendee experience.
  • Lead design and review sessions with technical and business staff.
  • Monitored executive and site schedules to coordinate meetings and corporate events.
  • Observed all laws, regulations and other applicable obligations.
  • Used measurements, analysis and process alternatives to arrive at best practices.

Teacher

R.C MISSION
Freetown, Western Area,, SIERRA LEONE
02.2012 - 07.2019
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Created lessons and online testing materials to facilitate remote learning.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Paid attention to detail while completing assignments.
  • Developed strong communication and organizational skills through working on group projects.
  • Organized and detail-oriented with a strong work ethic.
  • Resolved problems, improved operations and provided exceptional service.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Delivered services to customer locations within specific timeframes.
  • Worked effectively in fast-paced environments.
  • Gained extensive knowledge in data entry, analysis and reporting.

Education

BACHELOR DEGREE IN BUSINESS ADMINISTRATION (BBA) AND A BACHELOR DEGREE IN COMPUTER SOFTWARE ENGINEER

UNIVERSITY OF SCIENCE AND TECHNOLOGY
MAKENI TOWN, SIERRA LEONE
Jul.2019 - Aug.2023

HIGHTER TEACHERS CERTIFICATE SECONDARY ( HTCs)

EBK UNIVERSIY OF SCIENCE AND TECHNOLOGY
PORTLOKO TOWN SIERRA LEONE
08.2015 - 07.2018

Skills

  • Sales management
  • Report Writing
  • Supply Coordination
  • Driving continuous improvement
  • Company Representation
  • Bookkeeping
  • Data retrieval systems
  • Team Development
  • Operational Standards Development
  • Attention to Detail
  • Critical Thinking
  • Administrative background
  • Gap analysis
  • Loan Operations
  • Staff Meetings
  • Credit Management
  • Microsoft Visio
  • Database Creation
  • Office Supplies and Inventory
  • Employee Timesheet Processing
  • Business Correspondence
  • Business Administration
  • Project Collaboration
  • Training Documents
  • Functional Requirements Specification (FRS)
  • Leading Software Development Teams
  • Company Event Coordination
  • Time Management
  • Visitor Tracking
  • Business Transactions
  • Annual Budget Development
  • Social Media Networking
  • Staff Supervision
  • Regulatory Monitoring
  • Mentoring
  • Document Review
  • Inventory Oversight
  • Year-End Reconciliation
  • Process Streamlining
  • Corporate Event Management
  • Business Plan Assessment
  • Long-Term Business Planning and Execution
  • Identifying Best Practices
  • Managing Multiple Projects
  • Improving Product Quality
  • Partnering with Cross-Functional Disciplines
  • Effective Communication
  • Operational Improvements
  • Accounting Softwares
  • Conflict Resolution
  • Implementing New Business Systems
  • Leading Large Departments
  • Narrative Use Cases
  • B2B Sales and Service
  • Conflict Mediation
  • Training Manuals and Processes
  • Executive Support
  • Project Management
  • Driving Continuous Improvement
  • Leading Large Organizations
  • Digital Banking Products and Services
  • Team Collaboration
  • Operations Management
  • Marketing Strategies
  • Project Oversight
  • Business Requirements Documents (BRDs)
  • Strategic Positioning
  • Microsoft Office Suite
  • Financial Reporting
  • Marketing Initiatives
  • IIBA Methodologies
  • Mobile Technologies and Services
  • Schedule Management
  • Agile Development Methodologies
  • Negotiation
  • PowerPoint
  • Databases
  • HTML
  • SQL

Accomplishments

  • Increased sales by [Number]%.
  • Increased use of [Product or Service Name] in the industry by [Number]%.
  • Implemented processes to streamline workflow.
  • Exceeded revenue targets by [Number]%.
  • Oversaw rise of company to the top of the industry.
  • Improved or maintained profit and revenue margins over previous years.
  • First place in marketing competition.
  • Negotiated lucrative partnerships with [Names of Companies].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] through effectively helping with [Task].
  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].
  • Supervised team of [Number] staff members.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Student Motivation - Developed materials for after-school book club to motivate student to read classic novels and increase literacy among middle school students.
  • Administration - Managed [program] that resulted in [positive outcome].
  • Lesson Implementation - Met all assigned learning goals through the implementation of [learning activities].
  • Data Organization - Organized scores of over 80 students into online database for parents' immediate access.
  • ESL Literacy - Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
  • Student Progress Conferences - Conducted conferences with parents, administrators, testing specialists and social workers to discuss educational plans designed to promote students' educational/social development.
  • Designed and conducted a well-received professional development workshop for [School Name] staff in [Month, year].
  • Research: - [Describe accomplishment 1].[Describe accomplishment 2].
  • Interactive Learning - Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
  • Curriculum Development - Tailored educational curriculum to students with range of learning styles, disabilities, strengths and weaknesses. Developed innovative semester lesson plans and practical application exercises for classroom, reversing scores on Physical Science tests from 65% average to 87% average.
  • Named "Teacher of the Year" at [School Name] in [year].
  • Technology Integration - Participated in technology training courses and trained colleagues in new technology concepts and practices applicable for the classroom.
  • Student Involvement - Volunteered as faculty member representative for student-led Mock Trial club, supervising weekly after school meetings and attending bi-weekly weekend conferences.
  • Targeted Development - Met with parents and guardians to discuss children's progress and to determine priorities and resource needs.
  • Employed [activities] and [techniques] techniques to encourage student learning and build community within the classroom.
  • Led class to an average [Number]% increase in math and reading standardized test scores during the [year]-[year] school year.
  • Curriculum Design - Designed, developed and implemented daily lessons for 90 students.
  • Student Mentor - Volunteered as temporary student guidance counselor to help resolve student personal issues.
  • Received commendation from [School Name] principal for successfully working with students with behavior problems.
  • Won “Teacher of the Month” award at [School Name] in [year].
  • Curriculum Implementation - Taught reading, language arts, social studies, mathematics, science, art and physical education to pupils utilizing course of study adopted by the Board of Education.
  • Served as a “Teach for America” Corps Member in [City, State] in [year].
  • Dynamic Teaching Techniques - Instructed students in academic subjects using variety of techniques such as phonetics, multisensory learning and repetition to reinforce learning.
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Awarded "Employee of the Month" for delivering outstanding administrative support.
  • Increased office productivity [Number]% by implementing numerous process improvements.
  • Assisted management with the training of [Number] new staff members.
  • Oversaw [description] project, resulting in [improvement].
  • Earned "[Award]" in [Year].
  • Positioned as key team member to transfer [Number] [Data type] from hard copy into new digital database.
  • Updated and maintained company database to reflect current and accurate client records for more than [Number] accounts.
  • Managed administrative area.

Affiliations

  • AN ENTITY OTHER THAN A SUBSIDEIARY DIRECTLY OR INDIRECTLY CONTROLLING ,BENING CONTROLLED BY OR UNDER COMMON CONTROL WITH AN ENTITY.

Certification

  • Licensed [Job Title] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

THINKING , LEARNING AND RESTING ,

THINK ABOUT MY PASSED EXPERIENCE AND LEARN NEW EXPERIENCE TO ARCHIVE MY FEATURE GOAL AND REST FOR AN ANOTHER DAY.

Additional Information

MOSES FRANCIS THOLLEY

Languages

English
Upper intermediate (B2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

BBA /Business Administrator

ZACK BUILDING MATERIAL
03.2020 - 08.2022

BACHELOR DEGREE IN BUSINESS ADMINISTRATION (BBA) AND A BACHELOR DEGREE IN COMPUTER SOFTWARE ENGINEER

UNIVERSITY OF SCIENCE AND TECHNOLOGY
Jul.2019 - Aug.2023

HIGHTER TEACHERS CERTIFICATE SECONDARY ( HTCs)

EBK UNIVERSIY OF SCIENCE AND TECHNOLOGY
08.2015 - 07.2018

Teacher

R.C MISSION
02.2012 - 07.2019
MOSES FRANCIS THOLLEYBUSINESS ADMINISTATION, COMPUTER SOFTWARE ENGINEER AND TEACHER