Moses Akashie Mensah
Accra
Summary
Dynamic professional with extensive experience at Sissamba Empirr Company Limited, excelling in customer service and project management. Proven track record of enhancing operational efficiency and fostering client relations. Adept at utilizing Microsoft Office for data analysis while demonstrating critical thinking and ethical leadership to drive team success and achieve organizational goals.
Overview
6
6
years of professional experience
Work History
Branch Manager\ Personal Assistant
Sissamba Empirr company Limited
Accra
09.2024 - Current
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Updated the system to organize office documentation, maximizing efficiency, and increasing productivity.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Performed various clerical tasks and organised office areas to promote productivity.
- Organised personal and professional calendars with reminders for upcoming meetings and events.
- Greeted visitors in a professional manner and provided assistance with inquiries.
Missionary
The Church Of Jesus Christ Of Latter Day Saints
Utah
06.2022 - 06.2024
- Monitored progress of new converts by visiting them regularly and providing support when needed.
- Boosted membership of area church by encouraging new followers to join worship services.
- Conducted outreach activities such as door-to-door visits, street preaching, and distributing religious literature.
- Developed and implemented a plan to facilitate spiritual growth in a local church.
- Met and built relationships with local leaders to boost integration in community and goal achievement.
Secretary
Golden Finger Industries
Accra
08.2020 - 06.2022
- Updated the system to organize office documentation, maximizing efficiency, and increasing productivity.
- Handled incoming calls and directed callers to appropriate department or employee.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Operations Manager
The Cave Game Centre and Computers
Accra, Weija
07.2019 - 07.2020
- Directing daily branch operations, leading the team to achieve monthly sales goals.
- Tutoring clients on Microsoft Office Suite
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Education
High School Diploma -
Christain Methodist Senior High School
New Aplaku06-2019
Weija Methodist Basic School
Weija06-2016
Some College (No Degree) -
Brigham Young University-Pathway
IdahoBachelor of Arts - Law
KAAF University
Fetteh KakrabaSkills
- Customer service
- Project management
- Microsoft Office
- Client relations
- Data analysis
- Multitasking
Accomplishments
- I was promoted from personal Assistant to Branch Manger because of my exceptional skills and hard work.
Languages
English
First Language
Timeline
Branch Manager\ Personal Assistant
Sissamba Empirr company Limited
09.2024 - Current
Missionary
The Church Of Jesus Christ Of Latter Day Saints
06.2022 - 06.2024
Secretary
Golden Finger Industries
08.2020 - 06.2022
Operations Manager
The Cave Game Centre and Computers
07.2019 - 07.2020
High School Diploma -
Christain Methodist Senior High School
Weija Methodist Basic School
Some College (No Degree) -
Brigham Young University-Pathway
Bachelor of Arts - Law
KAAF University
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