Accomplished Driver with a proven track record of enhancing customer satisfaction and maintaining punctuality for companies like Guaranty Trust Bank (Ghana) Limited. Skilled in vehicle maintenance and customer service, consistently achieved safe driving records and fostered strong client relationships. Demonstrated expertise in efficient route planning and defensive driving, significantly reducing fuel consumption.
Overview
13
13
years of professional experience
Work History
DRIVER
GUARANTY TRUST BANK (GHANA) LIMITED
03.2017 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Demonstrated strong knowledge of geography and local roads for optimal route selection.
Coordinated efficient routes to avoid delays and optimize schedules.
Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Kept detailed mileage and fuel reports to track overall fuel costs.
Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Reduced fuel consumption through strategic route planning and efficient driving techniques.
Drove safely in various weather and road conditions to avoid accidents.
Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Updated logs and tracking documents accurately and according to schedule requirements.
DRIVER
AMMFUZY RENTALS
09.2011 - 02.2017
Delivered goods and products to customer on time and in excellent condition.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Kept detailed mileage and fuel reports to track overall fuel costs.
Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
Obtained signatures from customers upon delivery of goods.
Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Answered, scheduled, and responded to reservation calls at specific times and locations.
Generated consistent referrals and repeat business by providing friendly and fast service.
Education
High School Diploma -
DABOKPA TECHNICAL INSTITUTE
TAMALE
06.2015
No Degree -
ST. JOSEPH JUNIOR HIGH SCHOOL
WA, GHANA
04.2013
Skills
Time Management
Valid Driver's License
Customer Service
Clean Driving Record
Safe Driving Practices
Punctual and Reliable
Patience and understanding
City and non-city driving
Punctuality
Traffic laws knowledge
Defensive Driving
Vehicle Inspection
Driving in Adverse Conditions
Vehicle inspections
Vehicle Maintenance
Relationship Building
Vehicle maintenance and repair
HOBBIES
My obvious is driving. I love listening to music and a football fan.
Timeline
DRIVER
GUARANTY TRUST BANK (GHANA) LIMITED
03.2017 - Current
DRIVER
AMMFUZY RENTALS
09.2011 - 02.2017
High School Diploma -
DABOKPA TECHNICAL INSTITUTE
No Degree -
ST. JOSEPH JUNIOR HIGH SCHOOL
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