James Morrison Mensah
Techiman
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
I.T. Facilitator
Morrmen-J Enterprise
Techiman
01.2018 - Current
- Developed and implemented training programs to increase participant knowledge and understanding of relevant topics.
- Facilitated group discussions and activities to ensure successful outcomes.
- Assessed participant learning needs in order to tailor sessions accordingly.
- Created a safe environment for participants to express their opinions without fear of judgement or criticism.
- Encouraged collaborative problem solving through active listening techniques.
- Monitored progress throughout the course ensuring objectives were being achieved.
- Analyzed data from surveys and assessments to identify trends or patterns among participants.
- Facilitated workshops designed to help teams develop strategies for achieving organizational goals.
- Maintained records of attendance, participation, and other relevant information.
- Supported learners by providing additional guidance where necessary.
- Managed multiple projects simultaneously while maintaining quality standards.
- Assisted in developing new curriculum materials that are aligned with current industry standards.
Key Trainer/Technical Support Engineer
Electoral Commission of GHana-Techiman
Techiman
09.2012 - Current
- Designed and developed training materials for new employees in the organization.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
- Developed assessment tests to evaluate trainees' knowledge of course material.
- Created multimedia presentations using PowerPoint, video conferencing tools, and other software applications.
- Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
- Documented all training activities including attendance records, feedback forms, surveys.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Monitored participant's satisfaction levels throughout each program session by conducting polls or questionnaires.
- Resolved any issues raised by participants during the training session in a timely manner.
- Provided support for trainers in order to ensure successful delivery of courses.
- Ensured compliance with established safety standards when conducting hands-on demonstrations or simulations.
- Trained newly hired top talent to fill key positions and maximize productivity.
Education
Bachelor of Science - Information Technology Education
University of Education, Winneba
08.2014
Some College (No Degree) - 3-year Post Secondary Education
(Berekum Training College)University of Cape Coast
Berekum, Bono Region-GhanaHigh School Diploma -
Adventist Secondary Technical School
Techiman, Bono East Region - GhanaSkills
- Staff Management
- Business Administration
- Data Analysis
- Workshop Coordination
- Operations Management
- Instructor support
- Local Area Network (LAN) Engineering
- Support and education
- Technical application support
Accomplishments
· Best ICT Teacher in the Techiman Municipality (SHS Category)– June, 2017
· Best ICT Teacher in the Techiman Municipality (SHS Category) – June, 2015
Certification
· Cisco Get Connected (Ghana Digital Transformation Academy Cisco Networking Academy
· Cisco Networking Essentials (UEW-Cisco Networking Academy) – 20 November, 2020
Languages
English
First Language
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
I.T. Facilitator
Morrmen-J Enterprise
01.2018 - Current
Key Trainer/Technical Support Engineer
Electoral Commission of GHana-Techiman
09.2012 - Current
Bachelor of Science - Information Technology Education
University of Education, Winneba
Some College (No Degree) - 3-year Post Secondary Education
(Berekum Training College)University of Cape Coast
High School Diploma -
Adventist Secondary Technical School
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