Morkeh Baidoo Enoch
Dedicated and results-driven finance and operations professional with over 8 years of experience in microfinance, corporate finance, and customer relationship management. Proven expertise in leading teams, streamlining operations, and developing effective risk mitigation strategies. Possesses a solid academic foundation in Banking and Finance, complemented by a commitment to lifelong learning and professional growth. Eager to leverage knowledge and skills in a rigorous master's degree program in the United States to enhance capabilities and contribute meaningfully to the field.
Work History
Finance Assistant
7 Years 6 Months- Manage financial bookkeeping, invoices, and payment tracking
- Handle payables, receivables, and imports
- Supervise bookkeeping staff and ensure proper documentation
- Record receipts and payments using TALLY
Sales Manager / Operations Analyst
2 Years 9 Months- Oversaw sales targets and managed the sales team
- Developed strategic plans and trained staff on financial products
- Handled client issues, insurance reporting, and loan disbursements
- Identified new markets and created performance forecasts
Sales Officer / Credit Analyst
5 Months- Promoted financial products and tracked sales performance
- Maintained client relationships and addressed complaints
- Assisted in sales strategy development and reporting
Recovery / Customer Service Officer
8 Months- Recovered overdue loans and handled negotiations
- Maintained files and recommended recovery actions
- Provided customer service and managed client communications
National Service Personnel
11 Months- Issued VIT stickers and registered taxpayers
- Collected field revenue and conducted taxpayer education
Intern
1 Year- Led customer acquisition team and achieved 100+ new accounts
- Assisted in loan processing and use of T24 banking software
Education
Chartered Institute of Bankers – Ghana (Level 3)
B.Sc. - Banking and Finance
Skills
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Languages
Timeline
Finance Assistant
Sales Manager / Operations Analyst
Sales Officer / Credit Analyst
Recovery / Customer Service Officer
National Service Personnel
Intern
Pentecost University College
References
Francis, Tawiah, Chief. Accountant,
accounts@ranamotors.com,
+233 244 214599,
Rana Motors Ghana Ltd.
He is the chief account of 18 companies under the umbrella of Rana Motors which is called the OGroup of companies.