Hi, I’m
Mohammed Faisal Farook
Sales
Hyderabad,India
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
years of professional experience
6
years of post-secondary education
Work history
SouthWest EximHyderabad, India
Sales Executive
06.2021 - 04.2023
Job overview
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Analysed industry and competitor trends to enhance sales strategy.
- Generated new leads and opportunities to maximise revenue.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Managed client relationships from early stages of sales process through to post-sales
SouthWest EximHyderabad, India
Sales Assistant
07.2020 - 08.2021
Job overview
- Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Built lasting relationships with clients through customer service interactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Ensured accruals, prepayments and other adjusting entries were booked as necessary and filed with appropriate supporting documentation for quality compliance purposes.
- Performed reconciliation and preparation of bank accounts on weekly basis to identify and clear transactions.
Education
Aurora's Degree and PG collegeIndia
Bachelors of Commerce from Computers
06.2016 - 05.2020
Sri Chaitanya Jr. CollegeIndia
Board of Secondary Education from Maths, Physics and Chemistry
06.2016 - 04.2018
Skills
- Contract negotiation
- Client onboarding
- Strategic marketing
- Client relationship management
- Client acquisition strategies
- Marketing needs analysis
- Account management
- Strategic planning
- Client engagement
- Customer presentations
- Strategic selling
- New business opportunities
- Relationship management
- Customer service
- Business development and planning
- Order processing
Languages
English
Advanced
Hindi
Upper intermediate
Telugu
Intermediate
French
Elementary
Timeline
Sales Executive
SouthWest Exim
06.2021 - 04.2023
Sales Assistant
SouthWest Exim
07.2020 - 08.2021
Aurora's Degree and PG college
Bachelors of Commerce from Computers
06.2016 - 05.2020
Sri Chaitanya Jr. College
Board of Secondary Education from Maths, Physics and Chemistry
06.2016 - 04.2018
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