Dynamic professional with a proven track record in sales development and customer service excellence, notably at Hegazy Group. Expert in leveraging product and service knowledge to expand customer base and enhance client satisfaction. Skilled in time management and sales expertise, achieving significant revenue growth through strategic account targeting and relationship building.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Customer service
Sales development
Time management
Client service
Customer needs assessment
Sales consultation
Product and service knowledge
Lead prospecting
Sales expertise
PFA Certification
ICDL Certification
Oracle E Business Suite
PFA Certification