MOHAMED DIANGA DIELLE KELLISSA
Accra
Summary
Results-driven professional with extensive experience in operations management, administrative leadership, and bilingual communication. Proven ability to streamline processes, oversee budgets, and effectively manage teams to drive efficiency and business growth. Demonstrated expertise in English-French translation and interpretation, ensuring seamless communication across diverse professional settings. Highly skilled at handling multiple projects, optimizing workflows, and maintaining compliance with corporate and industry standards. Recognized for exceptional problem-solving abilities, organizational skills, and a strong commitment to excellence in operational and linguistic services.
Overview
6
6
years of professional experience
Work History
Operations Manager / Translator & Interpreter
APRIL OIL GHANA LTD
09.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developing and implementing operational policies and procedures
- Setting short-term and long-term operational goals aligned with the organization's objectives
- Preparing budgets and managing operational expenses
- Monitoring costs to ensure operations remain within budget
- Recruiting, training, and supervising staff
- Delegating tasks and monitoring performance
- Addressing team concerns and fostering a productive work environment
- Analyzing workflows and identifying areas for improvement
- Streamlining processes to increase efficiency and reduce costs
- Implementing tools or technologies to enhance operational efficiency
- Ensuring adherence to company policies, industry standards, and legal regulations
- Identifying and mitigating operational risks
- Managing supply chains, procurement, and logistics
- Allocating resources effectively to meet operational demands
- Tracking key performance indicators (KPIs) and preparing reports
- Analyzing data to measure progress and make informed decisions
- Liaising with other departments, such as HR, finance, and marketing, to align operations with business objectives
- Maintaining relationships with external vendors and partners
- Addressing and resolving operational challenges as they arise
- Proactively identifying potential issues and implementing preventive measures
- Leading or participating in special projects to improve operations or expand business capabilities
Administrative Assistant/Translator & Interpreter
APRIL OIL GHANA LTD
06.2024 - 09.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Manage and organize company documents, correspondence, and records in both English and French
- Handle scheduling, including meetings, appointments, and travel arrangements for executives and staff
- Prepare reports, presentations, and other documents as required
- Maintain office supplies and ensure a well-organized work environment
- Act as the first point of contact for clients, partners, and visitors, ensuring professional and effective communication
- Translate documents, emails, and business communications between English and French
- Assist in drafting and proofreading official correspondence and contracts in both languages
- Facilitate communication between departments and external stakeholders
- Assist with procurement, vendor coordination, and supply chain documentation
- Support logistics and shipping activities by handling administrative paperwork and liaising with transport providers
- Maintain records of transactions, contracts, and compliance-related documents
- Support HR functions such as recruitment coordination, onboarding, and maintaining employee records
- Ensure compliance with company policies and industry regulations through proper documentation and reporting
- Provide bilingual assistance to clients and business partners, ensuring clear and effective communication
- Support negotiations and contract discussions by translating key details when needed
- Assist in the preparation and execution of business meetings and presentations
Administrative Assistant/ Translator & Interpreter
Ecole Ronsard
10.2021 - 06.2024
- Answer and direct phone calls
- Organize and schedule appointments and meetings
- Maintain contact lists
- Produce and distribute correspondence memos, letters, faxes, and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Order office supplies
- Book travel arrangements
- Submit and reconcile expense reports
- Provide general support to visitors
- Provide information by answering questions and requests
- Generate reports
- Handle multiple projects
- Prepare and monitor invoices
- Develop administrative staff by providing information, educational opportunities, and experiential growth opportunities
- Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques
- Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies
- Contribute to team effort by accomplishing related results as needed
- Carry out administrative duties such as filing, typing, copying, binding, scanning
- Send letters and emails on behalf of office staff and senior management
- Book conference calls, rooms, taxis, couriers, hotels
- Cover the reception desk when required
- Maintain computer and manual filing systems
- Handle sensitive information in a confidential manner
- Take accurate minutes of meetings
- Coordinate office procedures
- Reply to email, telephone, or face-to-face inquiries
- Develop and update administrative systems to make them more efficient
- Resolve administrative problems
- Receive, sort, and distribute mails
- Answer telephone calls and pass them on
- Manage staff appointments
- Oversee and supervise the work of junior staff
- Maintain up-to-date employee holiday records
- Coordinate repairs to office equipment
- Greet and assist visitors to the office
- Photocopy and print out documents on behalf of other office staff
- Provide polite and professional communication
- Implement clerical duties and administrative processes
- Conduct data entry
Bilingual Translator & Interpreter
FREELANCER
03.2019 - Current
- Facilitated cultural understanding through accurate translations of literary works, articles, and essays for publication.
- Maximized project success rates involving cross-cultural teams with accurate translation services tailored to meet specific needs.
- Expedited localization efforts aimed at tailoring marketing campaigns to target audiences by translating promotional materials, advertisements, and press releases.
- Enabled global collaboration with colleagues by serving as the primary interpreter during corporate meetings and conferences.
- Strengthened relationships with international partners through effective translation of emails, reports, and presentations.
- Improved customer experience by offering bilingual assistance in resolving complex issues or inquiries.
- Promoted company values across language barriers by providing clear and concise interpretations during training sessions and workshops.
Education
Master of Science - International Relations
Accra Business School
Accra11-2025
BSc - Applied Science (Geology)
Radford University College
01.2018
Certificate in Health, Safety and Environment Management -
BT Institute
01.2017
Certificate in Oil and Gas Project Management -
BT Institute
01.2017
A Level -
Lycée Mbele
01.2011
Skills
- Excellent communication skills
- Problem-solving
- Conflict resolution
- Fast learner
- Self-improving
- Schedule management
- Accurate data entry
- Outstanding customer service
- Excellent relationship officer
- Team leadership
- Operations management
- MS office
Languages
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Affiliations
- Katia Beke (École Ronsard) – Human Resource Manager | katia.beke@ecole-ronsard.com | 0274001777
- •Robert S. Nartey (Radford University College) – Supervisor | rsnartey@yahoo.com | 0243414411
- •Yasya Sawadogo (April Oil Ghana) – CEO | ayamgroup13@gmail.com | +22678760875
HOBBIES
- Personal development and leadership
- Entrepreneurship and business creation
- Reading and intellectual growth
Timeline
Operations Manager / Translator & Interpreter
APRIL OIL GHANA LTD
09.2024 - Current
Administrative Assistant/Translator & Interpreter
APRIL OIL GHANA LTD
06.2024 - 09.2024
Administrative Assistant/ Translator & Interpreter
Ecole Ronsard
10.2021 - 06.2024
Bilingual Translator & Interpreter
FREELANCER
03.2019 - Current
BSc - Applied Science (Geology)
Radford University College
Certificate in Health, Safety and Environment Management -
BT Institute
Certificate in Oil and Gas Project Management -
BT Institute
A Level -
Lycée Mbele
Master of Science - International Relations
Accra Business School
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