Debating
Hi, I’m
Minnie Oforiwa Afari
Accra
Summary
A highly motivated individual seeking to work in a position where my educational, professional experience and skills can be fully harnessed for the attainment
of corporate vision, goals and a competitive edge in the industry.
Overview
10
years of professional experience
6
years of post-secondary education
2
Languages
Work History
Multichoice Ghana LimitedAbelenkpe
Customer Service Officer
08.2022 - Current
Job overview
- Addressing customer inquiries via telephone.
- Providing customers with details regarding products and services.
- Assisting customers in comprehending products and addressing their reservation-related inquiries.
- Responding to customer queries and routing them to the relevant departments as needed.
National Pensions Regulatory AuthorityRidge, Accra
NSS Personnel (HR & PRME.)
09.2020 - 08.2021
Job overview
- Assist with day to day operations of the HR functions and duties.
- Provide clerical and administrative support to Human Resources executives.
- Assist in payroll preparation by providing relevant data (absences, bonus, leaves,
etc). - Assist in the coordination of HR projects (meetings, training, surveys etc) and take
minutes. - Assist in collating Tier 2 & Tier 3 contributions by Trustees.
Standard Chartered Bank / Enterprise InsuranceAccra
Bancassurance Agent (Contract)
01.2017 - 06.2017
Job overview
- Provide insurance solutions to clients.
- Answer customer inquiries regarding product and services.
- Manage a database of customer calls and preferred products.
- Managing, monitoring and scheduling customer appointments with sales team.
Fritzbog Company LimitedKasoa, C/R
Front Desk Receptionist
08.2013 - 07.2015
Job overview
- Welcome visitors to the office and ascertain the reason for their visit.
- Address questions regarding property availability and prices across different locations.
- Manage incoming phone calls by providing assistance or directing calls as necessary.
- Coordinate appointments between agents and clients, considering mutual availability and convenience.
- Procure office supplies and stationery, while also maintaining an inventory of supplies for Indentures.
- Maintain accurate and current records of leased equipment.
- Ensure the reception area is tidy and inviting.
Education
University of GhanaLegon, Ghana
BA in Psychology, Adult Education & Human Resource from Psychology, Adult Education & Human Resource
10.2016 - 08.2020
St. Catherine Senior High SchoolAkatsi, Ghana
WASSCE - Home Economics
10.2010 - 05.2013
Skills
Good communication skills
undefinedSeminars
Seminar on Electromechanical Industry
Promotion and Economic Development for
Developing Countries. (10/2017 - 10/2017)
Beijing, China
Interests
Reading
Baking
Dancing
Seminars
Seminar on Electromechanical Industry
Promotion and Economic Development for
Developing Countries. (10/2017 - 10/2017)
Beijing, China
Affiliations
Mr. Ernest Armatey-Vondee (Director PRME, NPRA) - 0244666296
Mr. Enock Kwaku Barimah ( HOD, Enterprise Life Academy) - 0243231872
Mr. Eric Aboagye (Fritzbog Company Limited) - 0549180033
Timeline
Customer Service Officer
Multichoice Ghana Limited
08.2022 - Current
NSS Personnel (HR & PRME.)
National Pensions Regulatory Authority
09.2020 - 08.2021
Bancassurance Agent (Contract)
Standard Chartered Bank / Enterprise Insurance
01.2017 - 06.2017
University of Ghana
BA in Psychology, Adult Education & Human Resource from Psychology, Adult Education & Human Resource
10.2016 - 08.2020
Front Desk Receptionist
Fritzbog Company Limited
08.2013 - 07.2015
St. Catherine Senior High School
WASSCE - Home Economics
10.2010 - 05.2013
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