Mital Dhanak
Accra
Summary
Goal-oriented sales head looking to build upon skills and tackle new responsibilities. Committed to driving gains in revenue and cultivating outstanding relationships with existing customers and new prospects. Skilled in international business development, direct sales , strategic planning and key account management. Excellent communication and organizational attributes. Outstanding record of achievement for sales revenues, market penetration and territory growth. Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.
Overview
26
26
years of professional experience
Work History
Head of Commercial
AO Holdings
Accra
01.2025 - Current
- Drove B2B go-to-market strategies for Microsoft Dynamics ERP and Office 365, increasing deal volume fourfold in eight months and generating over GHS 6.3M in revenue from 27 deals.
- Provided strategic leadership to a multi-disciplinary sales team, establishing KPIs and enabling consistent quota attainment.
- Spearheaded lead generation initiatives, successfully closing enterprise and mid-market accounts across finance, manufacturing, professional services, and government sectors.
- Executed integrated marketing strategies that improved brand positioning and accelerated sales velocity.
- Established data-driven performance measurement frameworks to evaluate campaign effectiveness, enhancing market visibility and win rates.
- Developed strong client relationships by addressing complex business challenges with tailored digital transformation solutions.
- Collaborated with customer service and operations teams to optimize service delivery, improving customer satisfaction and retention rates.
- Identified emerging opportunities through commercial expansion strategies, unlocking new revenue streams and strengthening market positioning.
Country Manager
Learning time
Accra
10.2014 - 12.2024
- Established commercial division of Learningtime in Ghana, Nigeria, Ivory Coast, and Kenya.
- Oversaw business operations to achieve profitability and revenue growth.
- Enhanced revenue opportunities through strategic sales strategies informed by industry analysis.
- Built high-performing sales teams with targeted recruitment and training.
- Devised promotional campaigns aligning with marketing objectives for peak season sales boosts.
- Recruited, trained, and led over 190 sales professionals annually.
- Increased yearly sales by 60% through time management and resource allocation.
- Controlled budget and overheads to raise profit margins.
Regional Manager
Bayfunds Limited
Nairobi
12.2018 - 03.2020
- Drove business expansion initiatives aligned with corporate objectives, achieving measurable growth across Nairobi and surrounding areas.
- Collaborated with Country Manager to enhance team performance and build strategic partnerships.
- Developed targeted sales strategies based on local market insights, boosting revenue and competitive advantage.
- Recruited, trained, and managed high-performing sales and operations teams, fostering a results-oriented culture.
- Launched impactful mall activations and school outreach campaigns to increase brand visibility.
- Generated and nurtured leads through multi-channel outreach, consistently exceeding sales targets.
- Improved profitability through strategic budgeting and operational efficiency while maintaining exceptional service standards.
- Ensured high customer satisfaction and retention through effective inventory control.
Country Sales Manager
Motivate Marketing and Trading LLC
Muscat
05.2009 - 10.2014
- Developed and executed strategic growth plans aligned with company goals.
- Maintained financial controls while identifying opportunities to enhance business operations.
- Secured 50% increased sales through targeted recommendations on brand effectiveness.
- Conducted sales presentations and facilitated product training workshops for internal and external stakeholders.
- Managed accounts to strengthen relationships and expand market share.
- Automated contact management systems to align company goals with customer outcomes, enhancing satisfaction.
District Manager
Ace International Books Distribution LLC
Abu Dhabi
04.2005 - 04.2009
- Prepared and implemented strategic growth plans for territory based on company goals and expectations
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits
- Provided recommendations to promote brand effectiveness and product benefits, resulting in securing 50% more sales
- Developed and executed sales presentations as well as both internal and external product training workshops
- Managed accounts to retain existing relationships and grow share of business
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Sales Consultant
Ace International Books Distribution LLC
Sharjah
09.2001 - 04.2005
- Generated sales throughout entire sales cycle, from prospecting to contract closures.
- Conducted market research to identify and pursue new business opportunities.
- Developed and maintained strong relationships with clients to drive revenue growth.
- Established long-term partnerships with key contacts at client companies.
- Performed cold calls to introduce company offerings to prospective customers.
- Demonstrated products to highlight benefits and encourage purchases.
- Produced daily reports on sales activities for management review.
- Secured new customer accounts through dedicated cold calling and exceptional service.
Sales Representative
Fast Advertising
Sharjah
01.2000 - 08.2000
- Generated new sales leads through cold calling and networking initiatives.
- Researched target audiences to develop targeted marketing strategies.
- Created media plans, negotiated rates, and purchased media space effectively.
- Negotiated contracts with vendors, including printers and photographers, to optimize costs.
Education
High School Diploma -
Our Own English High School
Sharjah, United Arab Emirates03.2000
Skills
- International business development
- ERP sales (Microsoft Dynamics 365, O365, SaaS)
- Sales training and leadership
- Operations management
- Direct sales
- Analytical problem solving
- Territory expansion
- B2B and B2C strategy
- Cross-functional collaboration
- Strategic planning
- Budget management
- Logistics management
- Marketing expertise
- Trend analysis
- Vendor management
- Performance evaluation
- Enterprise sales strategy
- Contract negotiation and key account management
Accomplishments
- Learningtime, Topper in sales from 2004-2007 in UAE
- Learningtime, Top unit manager from 2006-2008 in UAE
- Learningtime, 1st runner up in sales contest for Colombo trip from 06/01/04 - 09/30/04
- Learningtime, Qualified for convention trip from 2004 - 2023 to Colombo, Thailand, Hong Kong, Singapore, Macau, Turkey, Malaysia, Egypt, Lebanon, Nepal, Baku, Cambodia
- Learningtime, Won champion sales manager award for Oman in 2014
- Learningtime, Top office in sales growth for Ghana from 2015-2023
- Learningtime, Won champion sales manager award for Ghana 2015-2016
- Learningtime, Highest performing sales office award for Ghana from 2016 - 2023
- Learningtime, Highest performing regional manager for Ghana from 2017-2023
Languages
- English, Excellent
- Hindi, Excellent
- Urdu, Excellent
- Gujarati, Excellent
Timeline
Head of Commercial
AO Holdings
01.2025 - Current
Regional Manager
Bayfunds Limited
12.2018 - 03.2020
Country Manager
Learning time
10.2014 - 12.2024
Country Sales Manager
Motivate Marketing and Trading LLC
05.2009 - 10.2014
District Manager
Ace International Books Distribution LLC
04.2005 - 04.2009
Sales Consultant
Ace International Books Distribution LLC
09.2001 - 04.2005
Sales Representative
Fast Advertising
01.2000 - 08.2000
High School Diploma -
Our Own English High School