MIRIAM DZIEDZORM TAMAKLOE
YH56 Masher Street, Kasoa
Summary
I would like to utilize my skills and experience in a challenging organization that will boost my abilities. I am friendly and an adaptive person who can work on my own capabilities as well as within a team environment.
I have an excellent customer service background, gained lots of experience while working at my previous work places.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Ticketing and Sales Representative
RentAir Ventures
05.2021 - Current
- Issuing domestic and international airline tickets to passengers to enhance their travelling.
- Making sure customers reservation are valid and ready to be booked.
- Planning for flights and tourism itineraries
- Handling and making reservations for companies.
- Carry out telephone exchange duties
- Record and report all monetary transactions.
Promoter and Sales Representative
Transsion Technology (Infinix)
11.2017 - 02.2020
- Assisting customers with finding suitable gadgets and services.
- Handling payments and processing returns, refunds and exchanges.
- Dealing with customers feedback, concerns and complaints.
- Assisting the Shop Manager with their day-to-day activities.
Education
Diploma In Airline Ticketing and Cabin Crew, Tertiary Education -
Certificate In Home Economics, High School -
Skills
- Vocal with Leadership Skills
- Attention to Detail
- Good Communicator
- Adaptivity and Flexibility
- Microsoft Office
- Time Management
- Excellent Customer Service
Accomplishments
- World TESOL Academy (TESOL/TEFL CERTIFICATE) - TESOL – Teaching English To Speakers Of Other Languages
- Sabre (Global Distribution System For Booking and Making Reservations)
Post Office Box
Post Office Box M20, Cantonments, Accra
Personal Information
- Date of Birth: 18th January 1998
- Gender: Female
- Nationality: Ghanaian
Hobbies and Interests
- Research
- Reading
- Socializing with new people
- Volunteering for philanthropic activities
References
Available upon request.
Languages
English
First Language
English
Proficient (C2)
C2
Timeline
Ticketing and Sales Representative
RentAir Ventures
05.2021 - Current
Promoter and Sales Representative
Transsion Technology (Infinix)
11.2017 - 02.2020
Diploma In Airline Ticketing and Cabin Crew, Tertiary Education -
Certificate In Home Economics, High School -
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