Miriam Esenam Donkor
Ho
Summary
With training in Marketing and experience in office management, I am ready to be part of a daring team oriented towards achievement of goals and also desirous of achieving success in partnership with others. I am a self-motivated, versatile, forceful, intelligent, energetic and results oriented personality. I desire for strong leadership qualities and moral standards. I embrace opportunities that avail themselves as means to make an impact, grow and develop in my life and that of my organization where i ply my trade.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Skymount Consult
01.2015 - 01.2020
- Arrange events, appointments and travels
- Managed approximately 45 incoming phone calls and correspondence (including email, memos, letters, faxes and forms) every day.
- Attend meetings and take detailed minutes
- Participate in the preparation of regularly scheduled reports
- Organize contact lists and filing systems
- Meet and support visitors
- Help clients and company representatives contact each other
- Review and update office policies and procedures
- Monitor office supplies and research new deals and suppliers
- Prepare and submit expense reports
- Collaborate with executive and senior administrative assistants to handle requests and queries from senior managers
Personnel Supervisor
S KCS, Ho
01.2014 - 01.2015
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome Guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
Administrative Assistant
Ho Municipal Assembly
01.2012 - 01.2013
- Review and maintain written and computer files, plus conduct data entry
- Assist in the coordination of administrative functions, including budget, personnel, meetings, and clerical duties
- Research and collect information
- Assist with all budget activities, including accounting
- Help implement new programs, procedures, methods, and systems
- Conduct fiscal reviews, surveys, and collect information on administrative matters
- Prepare confidential documents and reports
- Maintain meeting minutes
- Coordinate and schedule meetings and conferences
- Coordinate operations; including purchasing, equipment, property inventory, building, equipment, and disposal
- Maintain complete stock of all office supplies and accuracy of inventory
- Connect with office vendors to carry out fixes and improvements
- {ATTACHMENT}
Education
BSc. - Marketing
E.P. University College
01.2020
W.A.S.S.C.E - General Arts
ST. Prospers College
Ho, Ghana01.2012
Skills
- Proven experience as Personnel supervisor in day to day work management
- Familiarity with office machines (eg fax, printer etc)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
PERSONAL PROFILE
ENGLISH, EWE AND TWI
References
Bansah, Fafa Pearl, Lecturer, Head of Department (Marketing), (233) 553 238032, (233) 244, Evan. Presbyterian University College, Box HP 678, Ho, Volta Region
Timeline
Administrative Assistant
Skymount Consult
01.2015 - 01.2020
Personnel Supervisor
S KCS, Ho
01.2014 - 01.2015
Administrative Assistant
Ho Municipal Assembly
01.2012 - 01.2013
BSc. - Marketing
E.P. University College
W.A.S.S.C.E - General Arts
ST. Prospers College
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