Summary
Overview
Work History
Education
Skills
Timeline
Generic

Milton Manu

Kumasi

Summary

A dynamic professional with a proven track record in enhancing customer satisfaction and sales revenue at N&A Pharmacy. Skilled in customer service and medication dispensing, I excel in upselling and building strong relationships. Demonstrated ability to increase sales through strategic account targeting, showcasing exceptional team collaboration and industry knowledge.

Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

9
9
years of professional experience

Work History

Sales Representative

N&A Pharmacy
06.2020 - 02.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Expanded customer base through cold calling, networking, and relationship building.

Pharmacy Assistant

Mater Dei Hospital
09.2017 - 05.2020
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.

Warehouse Assistant

Costa Pharmacy
10.2015 - 09.2017
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.

Education

Associate of Applied Science - Dispensing Assistance

DHI College of Health And Education
Kumasi
09-2018

Skills

  • Customer service
  • Data entry
  • Medication dispensing
  • Stocking shelves
  • Team collaboration
  • Customer relations
  • Medication labels

Timeline

Sales Representative

N&A Pharmacy
06.2020 - 02.2025

Pharmacy Assistant

Mater Dei Hospital
09.2017 - 05.2020

Warehouse Assistant

Costa Pharmacy
10.2015 - 09.2017

Associate of Applied Science - Dispensing Assistance

DHI College of Health And Education
Milton Manu