MILLICENT ATSU
Accra
Overview
24
24
years of professional experience
Work History
Business Manager
Millban Services
2010.01 - Current
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
National Service Person
GA South Municipal Assembly
2020.09 - 2021.09
- Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.
- Delivered high-quality results within assigned projects, showcasing attention to detail and commitment to excellence.
- Enhanced teamwork skills by participating in group tasks and collaborating with fellow National Service members.
- Built effective communication skills by liaising with diverse groups of people within the community and across different agencies.
Sales Assistant
CheckBonna Enterprise
2004.03 - 2008.04
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Mobilia Home And Office Funiture
2000.08 - 2003.02
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Education In Management
West End University College
Ngleshie Amanfro09.2020
High School Diploma -
Aggrey Memorial Senior Secondary School
Cape Coast, Ghana10.1996
Skills
- Financial Management
- Customer Service
- Project Management
- Employee Management
- Analytical Thinking
- Customer Relationship Management
- Decision-Making
- Documentation And Reporting
Languages
English
Advanced (C1)
Timeline
National Service Person
GA South Municipal Assembly
2020.09 - 2021.09
Business Manager
Millban Services
2010.01 - Current
Sales Assistant
CheckBonna Enterprise
2004.03 - 2008.04
Sales Associate
Mobilia Home And Office Funiture
2000.08 - 2003.02
Bachelor of Arts - Education In Management
West End University College
High School Diploma -
Aggrey Memorial Senior Secondary School