Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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MILLICENT ANKOMAH

MILLICENT ANKOMAH

Accra

Summary

Driven by a results-focused approach, I excelled at BRAC Ghana Savings and Loans, enhancing client satisfaction through meticulous financial reporting and account management. My expertise in bank reconciliation and proactive teamwork significantly improved operational efficiency. Leveraging strong customer service and financial administration skills, I consistently contributed to positive outcomes and sustainable growth.

Overview

6
6
years of professional experience

Work History

Finance Officer

BRAC GHANA SAVINGS AND LOANS
10.2023 - Current
  • Receive cash from vault
  • Pay and receive money from customers
  • Disburse loans and pay customers
  • Monitor credit officer and receive cash from field
  • Prepare and send daily transactions report, BM and Operations
  • Pass journal entries
  • Enhanced accuracy in account reconciliations by closely reviewing transactions for discrepancies or errors before finalizing financial statements
  • Increased client satisfaction by providing timely and accurate financial reports
  • Managed accounts payable and receivable, ensuring prompt payment and accurate recordkeeping.

Field Officer

BRAC GHANA SAVINGS AND LOANS
01.2022 - 09.2023
  • Responsible for planning the loan portfolio
  • Monitoring loans disbursed
  • Manage savings finance loan portfolio
  • Market the banks loan products
  • Collaborated effectively with diverse groups of individuals during community outreach programs to achieve desired outcomes smoothly
  • Improved field operations efficiency by implementing innovative data collection and reporting techniques
  • Developed strong relationships with clients, fostering trust and open lines of communication during visits and meetings
  • Expedited decision-making processes by presenting comprehensive reports containing vital field insights to senior leadership teams regularly.

Environmental Health Officer

NABCO
11.2019 - 10.2022
  • Promoted responsible waste management among households, contributing to a cleaner urban environment
  • Investigated complaints concerning public health nuisances, resolving issues promptly and professionally
  • Investigated allegations of foodborne and inspected or audited food business' food safety practices
  • Coordinated with other government agencies in monitoring environmental impacts of proposed development projects, ensuring sustainable growth within the community
  • Reduced pollution levels by enforcing environmental protection regulations and advising on best practices
  • Improved community health by conducting thorough environmental inspections and assessments
  • Enhanced public safety with diligent monitoring of food establishments, ensuring compliance with sanitation standards
  • Complied with applicable environmental, health and safety laws and regulations and reported all unsafe practices.

Promotional Sales Representative

GOLDEN AFRICA GHANA
10.2018 - 12.2018
  • Conducted market research to identify customer needs and preferences
  • Participated actively in trade shows or industry events as a company representative, networking with peers while promoting our offerings successfully
  • Maintained up-to-date knowledge on product features, pricing, and industry trends to provide accurate information to customers
  • Conducted market research to identify potential customers and develop targeted promotional campaigns for maximum impact
  • Increased customer engagement by presenting promotional products in an appealing and informative manner
  • Analyzed customer feedback data regularly to identify areas requiring improvement or modification in our promotional strategies for better results moving forward
  • Exceeded sales quotas consistently by employing innovative techniques in product presentation and persuasion tactics
  • Handled inquiries from prospective clients via phone calls or emails promptly, providing relevant information about products or promotions offered
  • Established strong rapport with clients, resulting in repeat business and positive word-of-mouth referrals
  • Boosted sales revenue through the effective implementation of promotional strategies and persuasive communication skills
  • Provided exceptional customer service during promotional events, addressing concerns promptly and professionally to ensure satisfaction
  • Coordinated closely with internal departments such as marketing or logistics teams to ensure seamless operations during high-volume periods or special promotions.

Education

Bachelor of Commerce - Accounting

CAPE COAST UNIVERSITY, KASOA BRANCH
09.2023

HND IN ACCOUNTANCY - Accounting

CAPE COAST POLYTECHNIC, Cape Coast, Ghana
10.2014

No Degree - Accounting

BLESSED SENIOR HIGH SCHOOL, KASOA
07.2001

Skills

  • Bank Reconciliation
  • Accounts Payable
  • Customer Service
  • Financial Reporting
  • Proactive and Focused
  • Team Building
  • Financial Administration
  • Cash Flow Management
  • Attention to Detail
  • Willing to Learn
  • Cash handling expertise
  • Computer Literate; MS Word, PowerPoint, Access, Excel, T24, DFA

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Finance Officer

BRAC GHANA SAVINGS AND LOANS
10.2023 - Current

Field Officer

BRAC GHANA SAVINGS AND LOANS
01.2022 - 09.2023

Environmental Health Officer

NABCO
11.2019 - 10.2022

Promotional Sales Representative

GOLDEN AFRICA GHANA
10.2018 - 12.2018

Bachelor of Commerce - Accounting

CAPE COAST UNIVERSITY, KASOA BRANCH

HND IN ACCOUNTANCY - Accounting

CAPE COAST POLYTECHNIC, Cape Coast, Ghana

No Degree - Accounting

BLESSED SENIOR HIGH SCHOOL, KASOA

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