MIKE NKANSAH
Summary
Dynamic product strategy leader with 8+ years’ experience driving inclusive digital innovation, scaling fintech operations, and forming high-impact partnerships across Africa. Proven track record leading VC-backed startups and digital transformation projects. Skilled in aligning technology with both market and enterprise needs to launch data-driven solutions that drive financial inclusion, operational efficiency, and strategic impact.
Overview
11
11
years of professional experience
Work History
Managing Director
Pavelon Technologies Limited
Accra
05.2024 - Current
- Led the end-to-end development of a smartphone financing platform targeting low-income users, expanding digital access and driving financial inclusion.
- Directed product roadmap prioritization, MVP design, and feature rollout cycles.
- Forged strategic partnerships with industry players to enhance product value and reach.
- Collaborated with cross-functional teams to develop and execute growth strategies, ensuring alignment with company objectives and timely project completion.
- Recruited and led a multidisciplinary team spanning engineering, marketing, and UX/UI.
HR Data Analyst
Volta River Authority
Accra, Ghana
08.2024 - Current
- Lead data analysis for workforce resourcing, supporting headcount planning, succession management, and strategic talent acquisition initiatives.
- Analyse staffing patterns, turnover trends, and vacancy data to inform recruitment priorities and optimize organizational structure.
- Provide analytics reports to HR leadership and executive management to support data-informed decision-making on staffing, structure, and policy updates.
- Collaborated with HR leadership to develop predictive models for resignation risk and workforce planning, improving retention interventions.
- Support the use of analytics in HR policy formation and workforce planning, contributing to VRA’s broader digital transformation.
VP of Operations
BezoMoney (Techstars 23, Google Black Founders 23)
Accra, Ghana
05.2021 - 04.2024
- Assembled and led a high-performing team, fostering a collaborative and results-oriented work culture.
- Spearheaded the development and launch of the Bezo App, increasing active user growth by 50% post-launch.
- Conducted comprehensive competitor analysis to identify market gaps, leading to the development of successful P2P and investment features.
- Accelerated company growth by implementing innovative marketing strategies, increasing the customer base from 10 to 48,000.
- Forged strategic alliances with payment processors (IT consortium and CrossSwitch) and banking institutions (CalBank and First Atlantic Bank), enhancing product offerings and market reach.
- Transformed USSD product by securing a three-digit shortcode (*250#), improving user experience and marketing reach.
- Worked with legal and compliance departments to develop policies adhering to complex fintech and banking regulations, facilitating a successful microfinance acquisition.
Junior Associate
Challenges Ghana (Standard Chartered Futuremakers)
01.2021 - 04.2021
- Supported the implementation of the flagship employability program by Standard Chartered Foundation (Futuremakers), in partnership with Challenges Worldwide.
- Delivered key on-site business development services, bolstering the resilience of small and medium-scale enterprises.
- Developed and contributed to strategies improving education, employability, and entrepreneurship among the youth, fostering community engagement and growth.
Team Member
Stanbic Bank HealthPay Project (Korle-Bu Teaching Hospital)
08.2020 - 12.2020
- Played a key role in developing and implementing the Stanbic HealthPay App at Ghana's largest hospital.
- Increased hospital revenue by streamlining billing processes and implementing effective collection strategies.
- Reduced payment processing time by identifying bottlenecks and deploying solutions, enhancing user experience.
- Developed a strategic partnership between Stanbic Bank and Korle-Bu Teaching Hospital by providing exceptional support and promptly addressing concerns.
Client Service Representative
Stanbic Bank Korle-Bu Teaching Hospital Project
06.2016 - 07.2018
- Revamped billing and payment systems in major departments of Korle-Bu Teaching Hospital, focusing on digital payment solutions.
- Assisted in the initial development of a health app, enhancing patient and hospital interactions.
- Regularly interacted with clients to quickly resolve issues and provide project updates, improving user satisfaction.
Trainee (NSP)
Societe Generale Ghana - Osu Branch
10.2014 - 12.2015
- Increased business sales by 10% through effective cross-selling, exceptional customer service, and proactive cold calling.
- Assisted in developing a branch queue management system, reducing waiting times and improving branch efficiency.
- Contributed to the successful completion of the branch KYC project, enhancing compliance and customer onboarding.
- Gained hands-on experience in various departments, including priority and operations, to develop a well-rounded skill set.
Education
MBA - Finance
Coventry University
07.2020
Bachelor of Arts - Psychology
University Of Ghana
06.2014
Skills
- Product Development & Digital Strategy
- Credit Infrastructure & Digital Lending
- Go-to-Market Strategy
- Strategic Partnerships & Alliances
- Regulatory Compliance
- Cross-Functional Team Leadership
- Data-Driven Decision Making
- Talent Analytics & Workforce Planning
Timeline
HR Data Analyst
Volta River Authority
08.2024 - Current
Managing Director
Pavelon Technologies Limited
05.2024 - Current
VP of Operations
BezoMoney (Techstars 23, Google Black Founders 23)
05.2021 - 04.2024
Junior Associate
Challenges Ghana (Standard Chartered Futuremakers)
01.2021 - 04.2021
Team Member
Stanbic Bank HealthPay Project (Korle-Bu Teaching Hospital)
08.2020 - 12.2020
Client Service Representative
Stanbic Bank Korle-Bu Teaching Hospital Project
06.2016 - 07.2018
Trainee (NSP)
Societe Generale Ghana - Osu Branch
10.2014 - 12.2015
Bachelor of Arts - Psychology
University Of Ghana
MBA - Finance
Coventry University