MIKE NKANSAH
Summary
Dynamic product strategy leader with 8+ years’ experience driving inclusive digital innovation, scaling fintech operations, and forming high-impact partnerships across Africa. Proven track record leading VC-backed startups and digital transformation projects. Skilled in aligning technology with both market and enterprise needs to launch data-driven solutions that drive financial inclusion, operational efficiency, and strategic impact.
Overview
11
11
years of professional experience
Work History
Managing Director
Pavelon Technologies Limited
05.2024 - Current
- Led the end-to-end development of a smartphone financing platform targeting low-income users, expanding digital access and driving financial inclusion.
- Directed product roadmap prioritization, MVP design, and feature rollout cycles.
- Forged strategic partnerships with industry players to enhance product value and reach.
- Collaborated with cross-functional teams to develop and execute growth strategies, ensuring alignment with company objectives and timely project completion.
- Recruited and led a multidisciplinary team spanning engineering, marketing, and UX/UI.
HR Data Analyst
Volta River Authority
08.2024 - Current
- Lead data analysis for workforce resourcing, supporting headcount planning, succession management, and strategic talent acquisition initiatives.
- Analyse staffing patterns, turnover trends, and vacancy data to inform recruitment priorities and optimize organizational structure.
- Provide analytics reports to HR leadership and executive management to support data-informed decision-making on staffing, structure, and policy updates.
- Collaborated with HR leadership to develop predictive models for resignation risk and workforce planning, improving retention interventions.
- Support the use of analytics in HR policy formation and workforce planning, contributing to VRA’s broader digital transformation.
VP of Operations
BezoMoney (Techstars 23, Google Black Founders 23)
05.2021 - 04.2024
- Assembled and led a high-performing team, fostering a collaborative and results-oriented work culture.
- Spearheaded the development and launch of the Bezo App, increasing active user growth by 50% post-launch.
- Conducted comprehensive competitor analysis to identify market gaps, leading to the development of successful P2P and investment features.
- Accelerated company growth by implementing innovative marketing strategies, increasing the customer base from 10 to 48,000.
- Forged strategic alliances with payment processors (IT consortium and CrossSwitch) and banking institutions (CalBank and First Atlantic Bank), enhancing product offerings and market reach.
- Transformed USSD product by securing a three-digit shortcode (*250#), improving user experience and marketing reach.
- Worked with legal and compliance departments to develop policies adhering to complex fintech and banking regulations, facilitating a successful microfinance acquisition.
Junior Associate
Challenges Ghana (Standard Chartered Futuremakers)
01.2021 - 04.2021
- Supported the implementation of the flagship employability program by Standard Chartered Foundation (Futuremakers), in partnership with Challenges Worldwide.
- Delivered key on-site business development services, bolstering the resilience of small and medium-scale enterprises.
- Developed and contributed to strategies improving education, employability, and entrepreneurship among the youth, fostering community engagement and growth.
Team Member
Stanbic Bank HealthPay Project (Korle-Bu Teaching Hospital)
08.2020 - 12.2020
- Played a key role in developing and implementing the Stanbic HealthPay App at Ghana's largest hospital.
- Increased hospital revenue by streamlining billing processes and implementing effective collection strategies.
- Reduced payment processing time by identifying bottlenecks and deploying solutions, enhancing user experience.
- Developed a strategic partnership between Stanbic Bank and Korle-Bu Teaching Hospital by providing exceptional support and promptly addressing concerns.
Client Service Representative
Stanbic Bank Korle-Bu Teaching Hospital Project
06.2016 - 07.2018
- Revamped billing and payment systems in major departments of Korle-Bu Teaching Hospital, focusing on digital payment solutions.
- Assisted in the initial development of a health app, enhancing patient and hospital interactions.
- Regularly interacted with clients to quickly resolve issues and provide project updates, improving user satisfaction.
Trainee (NSP)
Societe Generale Ghana - Osu Branch
10.2014 - 12.2015
- Increased business sales by 10% through effective cross-selling, exceptional customer service, and proactive cold calling.
- Assisted in developing a branch queue management system, reducing waiting times and improving branch efficiency.
- Contributed to the successful completion of the branch KYC project, enhancing compliance and customer onboarding.
- Gained hands-on experience in various departments, including priority and operations, to develop a well-rounded skill set.
Education
MBA - Finance
Coventry University
07.2020
Bachelor of Arts - Psychology
University Of Ghana
06.2014
Skills
- Product Development & Digital Strategy
- Credit Infrastructure & Digital Lending
- Go-to-Market Strategy
- Strategic Partnerships & Alliances
- Regulatory Compliance
- Cross-Functional Team Leadership
- Data-Driven Decision Making
- Talent Analytics & Workforce Planning
Timeline
HR Data Analyst
Volta River Authority
08.2024 - Current
Managing Director
Pavelon Technologies Limited
05.2024 - Current
VP of Operations
BezoMoney (Techstars 23, Google Black Founders 23)
05.2021 - 04.2024
Junior Associate
Challenges Ghana (Standard Chartered Futuremakers)
01.2021 - 04.2021
Team Member
Stanbic Bank HealthPay Project (Korle-Bu Teaching Hospital)
08.2020 - 12.2020
Client Service Representative
Stanbic Bank Korle-Bu Teaching Hospital Project
06.2016 - 07.2018
Trainee (NSP)
Societe Generale Ghana - Osu Branch
10.2014 - 12.2015
Bachelor of Arts - Psychology
University Of Ghana
MBA - Finance
Coventry University
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