Mikail Zaki Zakaria
IT specialist
Accra,Dansoman
Summary
Passionate and driven IT personnel with experience at Slamm Technologies Systems Ltd., providing comprehensive IT support, enhancing systems security and adapt in software installations. Demonstrating exceptional communication skills during agent and customer activations, contributing to significant service improvement.
Overview
2
2
years of professional experience
Work History
Agent and Merchant Support (National Service)
Ghana Interbank Payment and Settlement Systems Ltd.
Accra
12.2023 - 11.2024
- IT support
- Agent and customer activations
- In bank activations with various banks, ADB, CAL Bank, GCB etc.
Intern
Slamm Technologies Systems Ltd.
Accra
04.2023 - 10.2023
- IT Support.
- IT Training Assistant.
- Installations and regular updates.
Education
Certificate of Technical Studies - Cyber Security
Slamm Technologies Systems Ltd.
Accra, Ghana04-2023
Associate of Applied Science - HND Computer Science
Accra Technical University
Accra, Ghana10-2022
Skills
- systems hardware
- Software installations
- Microsoft Office
- Computer networking
- Basic systems security
Languages
English
First Language
References
- Mr. Samuel Darko - Head of GhanaPay
Ghana Interbank Payment and Settlements Systems Ltd.,
No.19 Mayor Road, Ridge, Accra.
0501223166.
- Mr. Prince Carl Tuffuor - Head Tutor
Slamm Technologies Systems Ltd.,
Accra Digital Center, Circle, Accra.
0544871356.
Timeline
Agent and Merchant Support (National Service)
Ghana Interbank Payment and Settlement Systems Ltd.
12.2023 - 11.2024
Intern
Slamm Technologies Systems Ltd.
04.2023 - 10.2023
Certificate of Technical Studies - Cyber Security
Slamm Technologies Systems Ltd.
Associate of Applied Science - HND Computer Science
Accra Technical University
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