Michael Terkper
Accra
Summary
Sharp and focused Fire Fighter proudly experienced in speaking with public about fire safety and responding to various types of emergency situations. Dedicated about keeping equipment and tools well-maintained for safe and effective uses. Works great with team and consistently meets or exceeds expectations.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Aircraft Rescue Firefighter
Ghana Airport Company
Accra
12.2020 - Current
- Assessed aircrafts for potential fire hazards and reported any findings to superiors.
- Maintained a high level of physical fitness in order to respond quickly to emergency situations.
- Performed routine maintenance on firefighting equipment such as hoses, nozzles, pumps and breathing apparatus.
- Communicated regularly with air traffic control regarding flight paths, arrivals and departures.
- Responded quickly to alarms indicating possible fires aboard an aircraft.
- Operated specialized vehicles such as foam trucks, crash tenders, water tankers and ambulances.
- Utilized advanced firefighting techniques such as ventilation control and extinguishing agents.
- Analyzed incident reports in order to identify areas where operations could be improved upon.
- Participated in educational programs designed to increase awareness of fire prevention methods.
- Documented daily activities related to emergency response operations.
- Evaluated new firefighting technologies for potential use at the airport.
- Provided medical aid when needed until paramedics arrived on scene.
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
- Responded to fire and safety-related emergency calls in local area.
- Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
- Observed strict safety protocols to maintain personal and coworker safety.
- Educated public on ways to prevent fires and fire damage.
- Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
Customer Service Experience
Tonaton Ltd
Accra
08.2017 - 10.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.
- Maintained schedule of class assignments to meet deadlines.
Photogrammetrist
Ghana Lands Commission
Accra
04.2014 - 06.2014
- Developed photogrammetric models and orthophotos to accurately map geographic features.
- Performed aerial triangulation, digital terrain modeling, and stereo-compilation using specialized software.
- Processed raw data into digital formats for analysis.
- Provided technical assistance in the operation of mapping equipment.
- Maintained records of all survey activities and results.
- Analyzed aerial images to determine land cover classification accuracy.
- Produced maps according to established cartographic standards.
- Integrated GPS data with photogrammetry techniques to create high-resolution topographic maps.
Records Officer
Environmental Protection Agency
Accra
05.2013 - 06.2013
- Developed and implemented records management policies and procedures.
- Maintained physical and electronic records, ensuring accuracy and security of information.
- Conducted regular audits to ensure compliance with established standards for record keeping.
- Performed daily maintenance tasks such as archiving documents, filing paperwork, scanning images.
- Assisted in preparing reports on the status of records management activities.
- Responded to requests from internal departments for access to records or other related information.
- Documented workflow processes associated with record creation, storage, retrieval, transfer, destruction.
- Identified areas where process improvements could be made regarding the management of records.
- Resolved inquiries concerning location or availability of files and documents within a timely manner.
Teacher
Good Foundation International School
Samre Boi
10.2011 - 10.2012
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the n NTB the best eeds of all students.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Maintained a safe and orderly learning environment for all students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Utilized technology-based learning tools to enhance classroom instruction.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Supervised after school activities such as clubs or sports teams.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
- Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
Education
High School Diploma -
Accra Business School
Spintex10-2017
Bachelor of Arts -
Kwame Nkrumah University of Science And Technology
Kumasi05-2016
High School Diploma -
St Peter's Senior High School
Nkwatia06-2011
High School Diploma -
Pentecost Preparatory School
Madina 06-2007
Skills
- Fire Prevention
- Public Education
- Personal Protective Equipment
- Fire Suppression Techniques
- Hazard Identification
- Station and Equipment Cleaning
- Dispatch Communication
- Detailed Reporting
- Pump and Hose Management
- Two-Way Radio Operation
- Team Collaboration
- Decision-Making
- Ladder Operation
- Safety Inspection
- Basic Life Support
- Cardiopulmonary Resuscitation
- Weather Condition Assessment
- Alarm Response
- Truck Driving
- Equipment and Building Inspection
- Victim Rescue
- Work Planning and Prioritization
- Medical Response
- Emergency Medical Treatment
- Apparatus Maintenance
- Map Reading
- Incident Reporting
- Flexible and Adaptable
- First Aid
- Emergency Response
- Fire Prevention Education
- Structure Fire Safety
Languages
English
Proficient
C2
Afrikaans
Proficient
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Aircraft Rescue Firefighter
Ghana Airport Company
12.2020 - Current
Customer Service Experience
Tonaton Ltd
08.2017 - 10.2018
Photogrammetrist
Ghana Lands Commission
04.2014 - 06.2014
Records Officer
Environmental Protection Agency
05.2013 - 06.2013
Teacher
Good Foundation International School
10.2011 - 10.2012
High School Diploma -
Accra Business School
Bachelor of Arts -
Kwame Nkrumah University of Science And Technology
High School Diploma -
St Peter's Senior High School
High School Diploma -
Pentecost Preparatory School
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