MICHAEL F. MENSAH

• Maintained clean and comfortable environments inside and out of the building. Vacuumed, and set up for special events.
• Followed safety protocols and safe use of protective gear to prevent injury to self and others.

• Developed and implemented strategies for vendor onboarding, training, and performance management.
• Maintained accurate records of all vendors and their contracts.
• Conducted market research to identify potential new vendors.
• Set up and tear down of vendor booth.
• Packing and unpacking 0f products
• Sales support
• Face to face customer service

• Utilized proprietary company software to update essential documentation and track expiration and renewal dates of various visas and other immigration documents.

• Observed passengers passing through passport control areas by checking passports.

• Asked visitors prearranged chain of questions to collect information on visitors entering country.

• Supervised deportation transitions to help visitors find means of transport back to home country.

• Collected and arranged client documents and data for application submission.

• Conducted investigations and interviews to pursue illegal immigrants with falsified information on applications for asylum, visas or citizenship.

Participated in meetings, conferences, and training sessions related to immigration enforcement issues.

• Built strong operational teams to meet process and production demands.
• Motivated and evaluated personnel for performance improvement and goal achievement.
• Addressed customer concerns with suitable solutions.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.