Michael Emmanuel Addo- Boateng
Essex
Summary
Protection Adviser with extensive experience at Owl Financial, recognized for exceptional client needs assessment and consistently exceeding sales targets. Expertise in risk management and mentoring, fostering strong client relationships while implementing effective protection plans. Committed to ensuring compliance and enhancing client satisfaction through strategic, data-driven methodologies.
Overview
14
14
years of professional experience
Work History
Protection Adviser
Owl Financial
Essex
04.2023 - Current
- Conducting in-depth client fact-finds to assess protection needs, including life insurance, critical illness, and income protection.
- Meeting weekly Sales and Performance targets of a minimum of 12 appointments each week as part of my role.
- Building and managing a pipeline of clients consistently meeting or exceeding sales and service targets.
- Liaising with underwriters, providers, and internal stakeholders to ensure smooth application and policy issuance.
- Advising individuals and families on suitable protection plans based on lifestyle, dependents, and financial goals.
- Regularly servicing of my clients and Adhering to high Key Performance indicators.
Senior Quality Assurance Lead
MSE-ICB
Basildon
06.2019 - 04.2023
- Company Overview: Basildon
- Led the strategic development of quality assurance across multiple healthcare organisations.
- Delivered full CQC compliance by embedding rigorous governance frameworks.
- Conducted complex clinical risk assessments, reducing incident response times by 30%.
- Designed audit systems that enhanced service efficiency and patient safety.
- Mentored clinical and non-clinical staff, fostering a proactive compliance culture.
- Basildon
Health Advisor
MASH Camden Provider Services
London
06.2016 - 06.2019
- Company Overview: London
- Delivered targeted health interventions focused on lifestyle improvement, diet, and mental health.
- Collaborated across local authority and healthcare partners to improve access for vulnerable populations.
- Utilised population health data to inform strategic responses and support planning.
- London
Health Visitor
Various NHS Trusts
London
09.2011 - 06.2016
- Company Overview: London
- Carried out public health assessments for children and families within community settings.
- Delivered safeguarding plans aligned with statutory guidelines.
- Led quality improvement reviews in community health programs.
- Provided clinical supervision and mentoring to early-career practitioners.
- London
Education
MSc - Advanced Child Protection Social Science
University of Birmingham
Birmingham01.2023
BSc - Specialist Community Public Health Nursing
London South Bank University
London01.2011
BSc - Nursing Studies
Open University
Online-Distance Learning01.2010
DipHE - Adults General Nursing
Middlesex University
London01.2004
Skills
- Ensuring Quality Assurance
- Healthcare quality management
- Safety assurance
- Strategic Leadership
- Transformation
- CQC Compliance
- Risk Management
- Policy Implementation
- Programme Design
- Multi-Stakeholder Engagement
- Workforce Development
- Training
- Data-Led Improvement
- Decision-Making
- Coaching
- Mentoring
- Regulatory Frameworks
Accomplishments
- Developed and implemented quality assurance frameworks that delivered 100% regulatory compliance across multiple services.
- Reduced critical incident response times by 30% through strategic risk mitigation.
- Designed safeguarding training programmes with a 95% satisfaction rate among staff.
- Mentored cross-functional teams, enhancing cohesion and clinical standards.
Affiliations
Member, Professional Nursing Association – Unite the Union
References
Available upon request.
Timeline
Protection Adviser
Owl Financial
04.2023 - Current
Senior Quality Assurance Lead
MSE-ICB
06.2019 - 04.2023
Health Advisor
MASH Camden Provider Services
06.2016 - 06.2019
Health Visitor
Various NHS Trusts
09.2011 - 06.2016
MSc - Advanced Child Protection Social Science
University of Birmingham
BSc - Specialist Community Public Health Nursing
London South Bank University
BSc - Nursing Studies
Open University
DipHE - Adults General Nursing
Middlesex University
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