MICHAEL S. N. A. ABBEY
Engineer
Accra,AA
Summary
Results-driven professional with extensive expertise in production, sales, supply chain, and project management within the telecommunications and manufacturing industries. Proven track record of enhancing operational efficiency, driving revenue growth, and leading high-impact projects that deliver measurable results. Proficient in building cross-functional teams and optimizing workflows while ensuring compliance with quality and safety standards. Committed to leveraging strategic insights to foster innovation and achieve organizational goals.
Overview
16
16
years of professional experience
Work History
Supply Chain Manager
TROPICAL CABLE & CONDUCTOR LTD.
Tema, Ghana
10.2024 - 11.2025
- Spearheaded end-to-end supply chain operations: procurement, inventory, and logistics, ensuring 100% material availability for uninterrupted cable production.
- Negotiated long-term supplier contracts and optimized import logistics, achieving 12% cost savings and improving lead-time reliability by 20% across critical materials.
- Implemented SAP-driven Material Requirements Planning (MRP) and defined safety stock levels, boosting inventory accuracy to 95% and reducing overstocking by 20%.
- Reorganized warehouse operations through 5S and Lean practices, improving space utilization and operational efficiency.
- Directed a cross-functional team under ISO 9001 standards, cutting annual supply chain costs significantly while driving sustainability initiatives such as wooden drum recycling and PVC waste reduction.
Production Engineering Manager
TROPICAL CABLE & CONDUCTOR LTD.
Tema, Ghana
10.2022 - 04.2025
- Directed production operations, aligning workflows with sales strategies, achieving a 15% boost in operational efficiency.
- Optimized conductor sizes, leading to 6% annual savings in raw materials.
- Spearheaded production planning and process optimization by implementing a Just-In-Time (JIT) strategy, achieving 100% of monthly targets for six months.
- Ensured compliance with ISO 9001 and local standards, maintaining zero quality-related complaints.
- Oversaw factory maintenance, reducing downtime to less than 2% and cutting operational disruptions by 15%.
- Designed and executed targeted safety training programs, achieving a 25% reduction in workplace incidents.
- Partnered with HR to develop competency-based recruitment processes, onboarding 30+ team members and boosting productivity by 20% within a year.
Sales & Marketing Manager
TROPICAL CABLE & CONDUCTOR LTD.
Tema, Ghana
01.2020 - 10.2022
- Designed and implemented a CRM-based communication system, reducing inquiry resolution time by 40%.
- Streamlined order follow-ups, achieving a 90% on-time delivery rate.
- Designed and launched multi-channel marketing campaigns, expanding the customer base by 35% and driving about 15-20% increase in sales revenue, yearly.
- Conducted detailed customer satisfaction surveys, maintaining a satisfaction rate of over 90% for five years.
- Developed client loyalty programs and proactive communication strategies, reducing customer attrition by 10%.
- Standardized procedures to ensure continuous ISO 9001 compliance, achieving 100% audit success.
Ag. Sales & Marketing Manager
TROPICAL CABLE & CONDUCTOR LTD.
Tema, Ghana
11.2017 - 12.2019
- Spearheaded a strategic growth initiative that increased the power cable product group sales volume from 50MT to over 350MT annually, driving a 600% growth.
- Overhauled the Sales & Marketing Department, implementing efficient workflows and enhancing team productivity to align with organizational goals.
- Expanded market reach by establishing strategic points of sale in key regions across Ghana, boosting brand visibility and accessibility.
- Penetrated the mining and oil & gas sectors, achieving a 10% market share increase through targeted business development and tailored client solutions.
Sales Engineer/Assistant Marketing Manager
TROPICAL CABLE & CONDUCTOR LTD.
Accra, Ghana
11.2013 - 10.2017
- Executed targeted business development strategies, resulting in a 25% annual growth in product group sales.
- Expanded market share by 10% and entered two new sectors through competitive analysis and tailored marketing campaigns.
- Secured contracts exceeding $1M by conducting client assessments and delivering customized technical solutions.
- Negotiated pricing agreements with a 90% deal closure rate, achieving 20% annual revenue growth.
- Collaborated across departments to streamline workflows, reducing sales cycle times by 15%.
Planning and Design Engineer
ERICSSON AB GHANA
Accra, Ghana
02.2012 - 10.2012
- Planned and engineered network solutions within Core-RAN, achieving a 15% improvement in network efficiency.
- Managed capacity in the Core domain, reducing congestion by 20% during peak hours.
- Designed network evolution plans to accommodate a 50% traffic increase without service interruptions.
- Led short-term & long-term network evolution plans leading to CAPEX planning and optimizing budget allocation and reducing costs by 15%.
3G Rollout & Integration Lead
HUAWEI TECHNOLOGIES (GH) S. A. LTD.
Accra, Ghana
08.2011 - 02.2012
- Directed roll-out teams using detailed scheduling, delivering 50+ sites on time and within scope.
- Streamlined supply chains with real-time tracking systems, reducing delays by 25%
- Developed scenario planning workflows to mitigate project risks, achieving a 20% risk reduction.
- Facilitated hardware and software acceptances, achieving 100% customer signoffs.
RAN Engineer/Site Supervisor
HUAWEI TECHNOLOGIES (GH) S. A. LTD.
Accra, Ghana
07.2010 - 07.2011
- Managed RAN operations, achieving 99.9% network uptime and a 20% performance improvement.
- Delivered 1st and 2nd level customer support, resolving 95% of issues within SLA timelines.
- Optimized network performance via real-time data analysis, improving signal quality by 25%.
Field Engineer (Intern)
ELECTRICITY COMPANY OF GHANA
06.2009 - 08.2009
Education
MBA -
Liverpool John Moores University
UK10.2026
BSc. - Electrical/Electronic Engineering
Kwame Nkrumah University of Science and Technology
Kumasi, Ghana05.2010
Skills
- Supply Chain Management & Procurement Strategy
- Team Leadership & Collaboration
- Project Management (PMP Certification)
- Sales & Marketing Strategy
- Process Improvement & Optimization
- Production Planning & Management
- Risk Assessment & Mitigation
- Customer Relationship Management (CRM)
- Technical Solutions & Product Management
- ISO 9001 Quality Management System
LANGUAGES
English, Twi, Ga
Timeline
Supply Chain Manager
TROPICAL CABLE & CONDUCTOR LTD.
10.2024 - 11.2025
Production Engineering Manager
TROPICAL CABLE & CONDUCTOR LTD.
10.2022 - 04.2025
Sales & Marketing Manager
TROPICAL CABLE & CONDUCTOR LTD.
01.2020 - 10.2022
Ag. Sales & Marketing Manager
TROPICAL CABLE & CONDUCTOR LTD.
11.2017 - 12.2019
Sales Engineer/Assistant Marketing Manager
TROPICAL CABLE & CONDUCTOR LTD.
11.2013 - 10.2017
Planning and Design Engineer
ERICSSON AB GHANA
02.2012 - 10.2012
3G Rollout & Integration Lead
HUAWEI TECHNOLOGIES (GH) S. A. LTD.
08.2011 - 02.2012
RAN Engineer/Site Supervisor
HUAWEI TECHNOLOGIES (GH) S. A. LTD.
07.2010 - 07.2011
Field Engineer (Intern)
ELECTRICITY COMPANY OF GHANA
06.2009 - 08.2009
BSc. - Electrical/Electronic Engineering
Kwame Nkrumah University of Science and Technology
MBA -
Liverpool John Moores University
References
Available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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INTERESTS
Golf, Soccer, Movies, Music, Swimming, Travelling and admiring nature