Michael Sarpong
Accra,AA
Summary
Achieved unparalleled customer satisfaction and maintained a pristine driving record at Bolt Ghana by leveraging expert navigation skills and a deep commitment to safety protocols. As a self-employed Graphic Designer and Mini Truck Driver, visibility was enhanced through creative designs and ensured timely, safe deliveries, showcasing time management prowess and unwavering reliability.
Overview
9
9
years of professional experience
Work History
Driver
Bolt Ghana
11.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Graphic Designer
Self
04.2019 - Current
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
Mini Truck Driver
Self
09.2015 - 06.2022
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Maximized load safety by balancing, securing, and weighing products.
Education
Professional Diploma - Graphic Design
IPMC
Accra, AA04.2019
WASSCE - General Agriculture
West Africa Senior High
Accra, Ghana06.2008
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- City and non-city driving
- Flexible Schedule
- Punctuality
- GPS and route planning
- Safety Protocols
- Safety Management
- Route Planning
- Traffic Law Observation
- Commercial driving
Languages
English
Upper intermediate (B2)
Twi
Advanced (C1)
Ga
Intermediate (B1)
Timeline
Driver
Bolt Ghana
11.2022 - Current
Graphic Designer
Self
04.2019 - Current
Mini Truck Driver
Self
09.2015 - 06.2022
Professional Diploma - Graphic Design
IPMC
WASSCE - General Agriculture
West Africa Senior High
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