Summary
Overview
Work History
Education
Skills
Achievementsandleadershipexperience
Personal Information
References
Hobbies and Interests
Research
Timeline
Generic

Michael Oware

Accra

Summary

Knowledgeable manager with strategic vision and extensive background in driving organizational growth and operational efficiency. Led transformative initiatives that streamlined processes and fostered innovation across diverse industries. Demonstrated leadership and strategic planning skills, consistently leveraging analytical thinking and problem-solving abilities to achieve corporate goals.

Overview

17
17
years of professional experience

Work History

CEO

MO2 VENTURES
05.2020 - Current
  • Supervise and manage renovation works (particularly washroom, kitchen and general buildings areas)
  • Provide the right artisans, and layout their roles, duties and responsibilities on a particular project
  • Search for prospective clients and customers
  • Interior design décor ideas and implementation
  • Building Finishing (Tiles, Sanitary ware, Kitchen Cabinet, Wardrobes)
  • Site measurement
  • Cleaning services
  • Creative Interior ideas and solutions
  • Product Selection
  • Project Management
  • General Merchant
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.

Project Executive

KIMO HOME LTD
04.2017 - Current
  • Establish business opportunities by identifying prospects and evaluating their position in the company
  • Plan and develop project idea
  • Work with real estate and construction companies by providing them with the right products and advise
  • Monitor project progress and set deadlines
  • Solve issues that arises
  • Research and analyze sales options
  • Sells products by establishing contacts and developing relationships with prospective clients
  • Maintain relationship with clients by providing support, information and guidance via in person, interaction, telephone calls and emails
  • Recommend new opportunities, profit and service improvements
  • Sales & Collection
  • Promotion of slow stock
  • Gaining a clear understanding of customers businesses and requirements
  • Review sales performance and targets
  • Negotiate on price, cost, delivery and specifications with customers
  • Coordination with construction companies and real estates companies by providing them with advice and product solutions
  • Visit building sites, take measurements and provide products solutions
  • Taking into consideration clients budget, taste, choice, design and building layout
  • Manage projects by detailing artisan responsibilities, project budget, control cost, resources use and finishing (in respect to tiles, sanitary ware and kitchen cabinet)
  • Take part in decision making process internally and externally
  • Maintained a strong focus on quality assurance through regular monitoring of deliverables against established benchmarks.
  • Delivered projects on time and within budget by effectively managing timelines and resources.

Bank Sales Executive

BANK OF AFRICA
02.2016 - 12.2016
  • Opened account for individuals and companies
  • Cross selling of bank products
  • Gave advice to customers on the various/best financial products/services
  • Collaborated with team members to achieve branch sales targets consistently.
  • Navigated complex sales negotiations, resulting in mutually beneficial agreements for both the bank and its customers.
  • Cultivated long-lasting relationships with clients, resulting in repeat business and referrals.

Monitoring and Loan Recovery Officer

CAPITAL BANK
08.2014 - 07.2015
  • Inspected collateral clients used for facilities
  • Provided exceptional customer service during challenging conversations, balancing empathy with firmness to achieve desired results.
  • Contributed to risk management initiatives by identifying potential issues within loan portfolios and recommending appropriate action plans.
  • Monitored the purpose for which the facility was granted for
  • Monitored regular and periodic payment by clients
  • Investigated clients' background before loans or overdrafts are granted
  • Improved company''s recovery rate by efficiently managing a portfolio of overdue loans and credit card accounts.
  • Acted as a liaison between clients and other departments within the company, ensuring seamless communication and facilitating prompt resolution of any disputes.
  • Daily calls to demand payment and reported on them
  • Did weekly and monthly reports and gave recommendations
  • Recorded payments made by clients
  • Met with defaulted clients and decided how best clients could make payments
  • Conducted thorough research on debtor profiles to develop tailored approaches for debt recovery campaigns.

Retail Sales Associate

AKOKWART COMPANY LTD
03.2008 - 08.2013
  • Introduced customers to new products.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strategies to increase sales
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Library Assistant

GHANA INSURANCE COMMISSION/ COLLEGE
07.2012 - 04.2013
  • Helped in the research and information unit
  • Organized examination for the students
  • Helped in the planning of seminars
  • Performed administrative duties
  • Book records and keeping in the library
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
  • Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.

Education

PMI Authorized PMP Exams Prep - Project Management

Cambridge Center of Excellence
Accra, Ghana
10.2022

Executive Mini-MBA - Marketing option

Accra Business School
09.2018

Executive Mini-MBA - Management option

Accra Business School
08.2018

B.A. - Social Sciences (Economics and Sociology)

University of Cape Coast
05.2014

Senior High School Certificate -

St Margaret Mary Senior High School
01.2007

Junior High School Certificate -

Dansoman 1 Junior High School
01.2004

Skills

  • Hard working
  • Global perspective
  • Organizational agility
  • Ability to work under less supervision
  • Persuasive & Target oriented
  • Strong language skills
  • Competent user of Microsoft packages
  • Open minded
  • Good organizational skills
  • Leadership skills
  • Team building & Self-motivated

Achievementsandleadershipexperience

  • Most Valuable Employee (MVP), Kimo Home Ltd, 01/01/23
  • Best Employee, Kimo Home LTD, 01/01/20
  • Group Leader, Sales Executive, Bank of Africa, 05/01/16 - 12/01/16
  • Best Costing Student, St Margaret Mary Senior High School, 01/01/05
  • Member of the Students' Representative Council, 01/01/06 - 01/01/07
  • Assistant School Prefect, Dansoman '1' Junior High School, Accra, Ghana, 01/01/03 - 01/01/04

Personal Information

Date of Birth: 05/18/89

References

  • Robert Tackie, Relationship Officer, Bank of Africa Ghana LTD, 0263904518/0244338274
  • Selina Sakyi, Church Secretary, Trinity Presby Church, Dansoman, 0243561055/0264324301
  • Nana Kwame Akomeah, Underground Geotechnical Engineer, Chirano Gold Mines LTD, Bibiani, 0244034992

Hobbies and Interests

  • Reading
  • Listening to music
  • Learning
  • Watching movies
  • Playing soccer

Research

Social Interaction as a Marketing Tool, How interaction between people can help promote a company's product., 05/01/14

Timeline

CEO

MO2 VENTURES
05.2020 - Current

Project Executive

KIMO HOME LTD
04.2017 - Current

Bank Sales Executive

BANK OF AFRICA
02.2016 - 12.2016

Monitoring and Loan Recovery Officer

CAPITAL BANK
08.2014 - 07.2015

Library Assistant

GHANA INSURANCE COMMISSION/ COLLEGE
07.2012 - 04.2013

Retail Sales Associate

AKOKWART COMPANY LTD
03.2008 - 08.2013

Executive Mini-MBA - Management option

Accra Business School

B.A. - Social Sciences (Economics and Sociology)

University of Cape Coast

Senior High School Certificate -

St Margaret Mary Senior High School

Junior High School Certificate -

Dansoman 1 Junior High School

PMI Authorized PMP Exams Prep - Project Management

Cambridge Center of Excellence

Executive Mini-MBA - Marketing option

Accra Business School

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Michael Oware