Michael Oppong
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Overview
7
7
years of professional experience
Work History
Service
L'AINE Services Limited
Kumasi, Ghana
11.2023 - 10.2024
- Edit proposals for potential clients and prospect for new businesses through visits and phone calls.
- Update L'AINE real time business development data with client's info.
- Provide information and support to walk in clients
- Print and distribute pay slips
- Assist in recruitment, registration, staff on boarding and training
- Support ERRs at site when need be.
- Office management (send and pick up parcels, invoices and payment of cheques and assist the team)
Intern
Al-Azariyah Islamic Senior High School
Kumasi, Ghana
11.2022 - 04.2023
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Provided instructional support to students unable to attend regular classes.
Phone Sales Representative/Manager's Assistant
Jusfox Enterprise
Kumasi, Ghana
08.2017 - 08.2019
- Managed and motivated employees to be productive and engaged in work.
- Exceeded monthly sales targets consistently by implementing strategic selling techniques.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty among clients.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Improved overall call quality by actively seeking feedback from managers or peers regularly.
Education
Bachelor of Arts - Political Science And Geography
University of Education, Winneba
Winneba, Ghana09.2019
High School Diploma -
St Michael's Senior High School
Ahenkro, Ashanti, Ghana05.2017
Wesco Demonstration JHS "A"
Kumasi, Ghana2013
Skills
- Teamwork and Collaboration
- Quick Learner
- Problem-Solving
- Multitasking
Languages
English
Upper intermediate (B2)
Twi
Bilingual or Proficient (C2)
Timeline
Service
L'AINE Services Limited
11.2023 - 10.2024
Intern
Al-Azariyah Islamic Senior High School
11.2022 - 04.2023
Phone Sales Representative/Manager's Assistant
Jusfox Enterprise
08.2017 - 08.2019
Bachelor of Arts - Political Science And Geography
University of Education, Winneba
High School Diploma -
St Michael's Senior High School
Wesco Demonstration JHS "A"