MICHAEL KWAME MICKSON
Tema
Summary
I am very reliable, respectful and used to working on my own initiative. In addition, I am well organized and capable of working for long periods without supervision. I am self-motivated and enjoy working in a team.
Overview
23
23
years of professional experience
Work History
Ag. Dean, School of Graduate Studies
University of Professional Studies
Accra
05.2025 - Current
Consultant
National Banking College
Accra
12.2021 - Current
- Conduct skills gap analyses
- Map out long-term training plans for internal teams
- Prepare educational materials (e.g. design manuals)
- Devise adult learning strategies to facilitate training programmes
- Schedule regular soft-skills development and management trainings
- Assess the impact of training on employee performance
- Liaise with external partners and outsource training, as needed
- Facilitate training programmes
External Consultant
GIMPA Consulting
09.2012 - Current
- Lecturing: Fundamentals of Organizational Behaviour and Human Resource Management (Post Graduate Cert. in Bus Admin/ Chartered Institute of Logistic & Transport/ Certificate in Admin. & Management)
- Facilitate training programmes for GIMPA Consultancy Unit
- Facilitate programme for Liberia Law Enforcement Agencies with Sponsorship From Irish Aid
Senior Lecturer-School of Graduate Studies
University of Professional Studies
Accra
09.2011 - Current
- Courses: Organizational Behaviour & Management, Advanced Human Resources Management Innovation and Change Management, Concepts of Adult Learning & Education
- Preparing and delivering lectures, tutorials, workshops, and seminars.
- Developing curricula and course material that can be used across a number of platforms.
- Collaborating with other academics and lecturers to improve teaching methods and expand knowledge base.
- Conducting research, and writing papers, proposals, journal articles, and books.
- Attending and participating in meetings, conferences, and other events in and outside of the institution.
- Providing support to students and other colleagues.
- Facilitate training programme on Supervisory Skills for Anglogold Ashanti, Obuasi
- Facilitate training programme on Leadership and Team Building for Anglogold Asheanti, Iduapriem Mines
- Facilitate training programme on Leadership and Supervisory Skills for Asante Gold Chirano Mines
- Facilitate training programme on Effective Supervisory Skills for Anglogold Asante, Siguiri Mines, Guinea
Consulting Head of Business & Technology Department
Webster University, Ghana Campus
06.2022 - 12.2023
- Facilitated the following Courses: Organizational Behaviour and Management, Staffing, Training and Development, Compensation Management
- Organized Public Lectures and Guest Lecture series for the university
- Lead the drive to enrol students for the university
- Prepared, presented and implemented Departmental strategy in line with the University wide strategy
- Supervise students on capstone projects
HR Consultant
Safepen Ghana
06.2021 - 01.2023
- Conducted research to identify workforce issues or inefficiencies
- Developed HR Policies and Procedures which enhanced staff recruitment and retention by 70%.
- Initiated and ensured mandatory eye test for Drivers of the company
- Introduced and ensured drivers wore uniforms all times
- Initiated and ensured quarterly training programmes for all Drivers leading to zero percent (0%) accident rates in the fleet
- Developed a maintenance template to enable the company budget for maintenance and minimize maintenance cost
Lecturer
Chartered Institute of Bankers-Ghana
Accra
01.2010 - 01.2020
- Lecturing: Economics in Banking and Monetary & Financial Systems
- Preparing students for Associate Examinations in Banking
- Conducting mock exercises in preparation of exams
- Had and ninety percent (90%) pass rates for students presented for examinations
Human Resource Manager/Acting General Manager
Pacific Oil Ghana Ltd.
06.2016 - 06.2018
- Developed Human Resource Policies and standard practice within the organization
- Ensured effective and efficient administration of human resources;
- Ensured institutional policies in respect of employment, human resources, wages and salaries were translated into good management practices;
- Ensuring effective human resource planning to facilitate recruitment of competent staff and maintenance of good workplace interactions;
- Ensuring the regular updates of staff records;
- Reports on human resource related activities;
- Ensuring the development of the capabilities, skills and knowledge of staff;
- Collaborating with regulatory bodies such as the National Petroleum Authority, Ghana National Fire Service, etc to ensure industry standards are adhered to
- Determining and communicating petroleum prices per window to all service stations
- Preparing and submitting CEPS declaration per window promptly to avoid penalties
HR MANAGER
TULIP INN ACCRA HOTEL
Accra
01.2015 - 06.2016
- Successfully developed and implemented HR Manual
- Increased staff retention rate from two percent(2%) to sixty percent (60%)
- Increased room occupancy rates from 5 percent to sixty percent (60%)
- Rolled out staff capacity programmes to enhance operational efficiency
- Suggested and supported initiatives and programmes to increase visibility of the hotel
- Assisted in monthly processing of payroll
- Developed and Implemented performance targets and reviews
- Developed a competitive remuneration package for staff
Admin/Training & Human Resources Officer
Prudential Bank Limited
Accra
03.2008 - 09.2012
- Conducting Training Needs Analysis
- Coordinating with training providers
- Nominating Staff for training
- Arranging logistics for training and development
- Evaluating training programmes run
- Handling administrative duties and correspondences regarding training.
- Conducting aptitude test for job applicants
- Preparing interview rating scales for interview panel
- Conducting recruitment interviews
- Handling orientation programme for newly recruited staff
- Coordinating foreign travels for staff on training
- Inputting data into HR Software
- Negotiate with suppliers of office stationery, supplies, materials for departments and branches of the bank
- Supervise the preparation of sales and purchase agreements for business contracts
Tutor
Wesley Girls' High School
Cape Coast
11.2002 - 04.2008
- Teaching Economics & Business Management
- Conducting regular assessment and appraisal of students performance
- Providing career guidance and counselling to students
- Organizing and arranging field trips and relevant educational tours
- Liaising with parents on students' performance and achievements
- Designing remedial actions to assist weak students
Education
PhD. - Business Adminstration
CASS EUROPEAN INSTITUTE OF MANAGEMENT STUDIES
Luxembourg12.2017
M Phil - Educational Administration
UNIVERSITY OF CAPE COAST
Cape Coast, Central Region08.2007
B Ed. - Social Sciences (Economics & Business)
UNIVERSITY OF CAPE COAST
Cape Coast, Central Region08.2002
Skills
- Knowledge of Microsoft office suite
- Ability to plan activities and carry them through effectively
- Adapt successfully to changing situations and environments
- Maintain effective performance under pressure
- Ability to interact with all levels of staff
- Able to work under pressure - a calm, organized approach and able to prioritize
- Strong analytical and problem solving skills
- Ability to manage personal reactions and attitudes towards responsibilities and challenges in work and life
- Dependable
- Trustworthy
- Committed to mutual agreement in work
- Ability to communicate
- Ability to motivate
- Ability to inspire
- Ability to build trust among colleagues and collaborators
- Ability to meet deadlines
Conferences And Programmes Attended
- The Academy of International Business Conference, Fiesta Royale Hotel, 08/03/19, Mediation Role of Diversity Management Climate on Leadership and Job Satisfaction in the Ghanaian Public Sector.
- 5th School of Social Sciences, Legon-International Conference, Department of Economics Conference Facility, University of Ghana, Legon, 04/03/19, Enhancing job satisfaction among local government servants in Ghana through leadership behaviours.
- African Management Services Company (AMSCO & UNDP) Business Transforming Africa Conference, Labadi Beach Hotel, 03/16/17, Employee training: Cost or Investment? Assessing the ROI on Training.
Degree
- Ph.D.
- MPhil
References
- Dr. Erika Mamley Osae, Director, IWES, University of Professional Studies, Accra
- Dr. Linda Deigh, Academic Director, Webster University, Ghana Campus, Accra
- Prof. Amoatey, Director, GIMPA Consultancy, Accra
Hobbies and Interests
- Travelling
- Reading
- Watching movies
Unpublished Thesis
- Workplace Diversity Management, Leadership Style, and on Job Satisfaction: Empirical Insights for Ghana's Local Government Service (2017).
- A Study of the Role of Past Students' Associations in the Administration of Selected Second Cycle Institutions in the Cape Coast Municipality (2007).
- Breastfeeding and its Importance, A Case Study of the people of Jasikan Traditional Area (1995).
Articles Published
- Agyabeng, A. N., Ahwireng, P. O., Bawole, J. N., Mickson, M. K., & Ahenkan, A. (2022). Understanding electricity nightmare and health implications among slum dwellers in Ghana. Health Education.
- Mickson, M. K., Anlesinya, A., & Malcalm, E. (2020). Mediation role of diversity climate on leadership and job satisfaction in the Ghanaian public sector. World Journal of Entrepreneurship, Management and Sustainable Development.
- Mickson, M. & Anlesinya, A. (2019), "Enhancing job satisfaction among local government servants in Ghana", International Journal of Public Leadership, Vol.https://doi.org/10.1108/IJPL-03-2019-0007.
- Alex A.; Brefo-Manuh, A; Mickson, M (2016)Star Employer and Corporate Excellence: Examining their Relationship in a Developing Economy: European Journal of Business Management: ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.8, No.10, 2016.
- Alex, A.; Brefo-Manuh, A; Mickson, M; Zakari, B; Bonuedi, ; Nyanyofi, G; (2016) Antecedents and Outcomes of Telecom Reputation in Ghana: International Journal of Services, Economics and Management, Print ISSN: 1753-0822 Online ISSN: 1753-0830.
Timeline
Ag. Dean, School of Graduate Studies
University of Professional Studies
05.2025 - Current
Consulting Head of Business & Technology Department
Webster University, Ghana Campus
06.2022 - 12.2023
Consultant
National Banking College
12.2021 - Current
HR Consultant
Safepen Ghana
06.2021 - 01.2023
Human Resource Manager/Acting General Manager
Pacific Oil Ghana Ltd.
06.2016 - 06.2018
HR MANAGER
TULIP INN ACCRA HOTEL
01.2015 - 06.2016
External Consultant
GIMPA Consulting
09.2012 - Current
Senior Lecturer-School of Graduate Studies
University of Professional Studies
09.2011 - Current
Lecturer
Chartered Institute of Bankers-Ghana
01.2010 - 01.2020
Admin/Training & Human Resources Officer
Prudential Bank Limited
03.2008 - 09.2012
Tutor
Wesley Girls' High School
11.2002 - 04.2008
PhD. - Business Adminstration
CASS EUROPEAN INSTITUTE OF MANAGEMENT STUDIES
M Phil - Educational Administration
UNIVERSITY OF CAPE COAST
B Ed. - Social Sciences (Economics & Business)
UNIVERSITY OF CAPE COAST
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