Summary
Overview
Work History
Education
Skills
Conferences And Programmes Attended
Degree
References
Hobbies and Interests
Unpublished Thesis
Articles Published
Timeline
Generic

MICHAEL KWAME MICKSON

Tema

Summary

I am very reliable, respectful and used to working on my own initiative. In addition, I am well organized and capable of working for long periods without supervision. I am self-motivated and enjoy working in a team.

Overview

23
23
years of professional experience

Work History

Ag. Dean, School of Graduate Studies

University of Professional Studies
Accra
05.2025 - Current

Consultant

National Banking College
Accra
12.2021 - Current
  • Conduct skills gap analyses
  • Map out long-term training plans for internal teams
  • Prepare educational materials (e.g. design manuals)
  • Devise adult learning strategies to facilitate training programmes
  • Schedule regular soft-skills development and management trainings
  • Assess the impact of training on employee performance
  • Liaise with external partners and outsource training, as needed
  • Facilitate training programmes

External Consultant

GIMPA Consulting
09.2012 - Current
  • Lecturing: Fundamentals of Organizational Behaviour and Human Resource Management (Post Graduate Cert. in Bus Admin/ Chartered Institute of Logistic & Transport/ Certificate in Admin. & Management)
  • Facilitate training programmes for GIMPA Consultancy Unit
  • Facilitate programme for Liberia Law Enforcement Agencies with Sponsorship From Irish Aid

Senior Lecturer-School of Graduate Studies

University of Professional Studies
Accra
09.2011 - Current
  • Courses: Organizational Behaviour & Management, Advanced Human Resources Management Innovation and Change Management, Concepts of Adult Learning & Education
  • Preparing and delivering lectures, tutorials, workshops, and seminars.
  • Developing curricula and course material that can be used across a number of platforms.
  • Collaborating with other academics and lecturers to improve teaching methods and expand knowledge base.
  • Conducting research, and writing papers, proposals, journal articles, and books.
  • Attending and participating in meetings, conferences, and other events in and outside of the institution.
  • Providing support to students and other colleagues.
  • Facilitate training programme on Supervisory Skills for Anglogold Ashanti, Obuasi
  • Facilitate training programme on Leadership and Team Building for Anglogold Asheanti, Iduapriem Mines
  • Facilitate training programme on Leadership and Supervisory Skills for Asante Gold Chirano Mines
  • Facilitate training programme on Effective Supervisory Skills for Anglogold Asante, Siguiri Mines, Guinea

Consulting Head of Business & Technology Department

Webster University, Ghana Campus
06.2022 - 12.2023
  • Facilitated the following Courses: Organizational Behaviour and Management, Staffing, Training and Development, Compensation Management
  • Organized Public Lectures and Guest Lecture series for the university
  • Lead the drive to enrol students for the university
  • Prepared, presented and implemented Departmental strategy in line with the University wide strategy
  • Supervise students on capstone projects

HR Consultant

Safepen Ghana
06.2021 - 01.2023
  • Conducted research to identify workforce issues or inefficiencies
  • Developed HR Policies and Procedures which enhanced staff recruitment and retention by 70%.
  • Initiated and ensured mandatory eye test for Drivers of the company
  • Introduced and ensured drivers wore uniforms all times
  • Initiated and ensured quarterly training programmes for all Drivers leading to zero percent (0%) accident rates in the fleet
  • Developed a maintenance template to enable the company budget for maintenance and minimize maintenance cost

Lecturer

Chartered Institute of Bankers-Ghana
Accra
01.2010 - 01.2020
  • Lecturing: Economics in Banking and Monetary & Financial Systems
  • Preparing students for Associate Examinations in Banking
  • Conducting mock exercises in preparation of exams
  • Had and ninety percent (90%) pass rates for students presented for examinations

Human Resource Manager/Acting General Manager

Pacific Oil Ghana Ltd.
06.2016 - 06.2018
  • Developed Human Resource Policies and standard practice within the organization
  • Ensured effective and efficient administration of human resources;
  • Ensured institutional policies in respect of employment, human resources, wages and salaries were translated into good management practices;
  • Ensuring effective human resource planning to facilitate recruitment of competent staff and maintenance of good workplace interactions;
  • Ensuring the regular updates of staff records;
  • Reports on human resource related activities;
  • Ensuring the development of the capabilities, skills and knowledge of staff;
  • Collaborating with regulatory bodies such as the National Petroleum Authority, Ghana National Fire Service, etc to ensure industry standards are adhered to
  • Determining and communicating petroleum prices per window to all service stations
  • Preparing and submitting CEPS declaration per window promptly to avoid penalties

HR MANAGER

TULIP INN ACCRA HOTEL
Accra
01.2015 - 06.2016
  • Successfully developed and implemented HR Manual
  • Increased staff retention rate from two percent(2%) to sixty percent (60%)
  • Increased room occupancy rates from 5 percent to sixty percent (60%)
  • Rolled out staff capacity programmes to enhance operational efficiency
  • Suggested and supported initiatives and programmes to increase visibility of the hotel
  • Assisted in monthly processing of payroll
  • Developed and Implemented performance targets and reviews
  • Developed a competitive remuneration package for staff

Admin/Training & Human Resources Officer

Prudential Bank Limited
Accra
03.2008 - 09.2012
  • Conducting Training Needs Analysis
  • Coordinating with training providers
  • Nominating Staff for training
  • Arranging logistics for training and development
  • Evaluating training programmes run
  • Handling administrative duties and correspondences regarding training.
  • Conducting aptitude test for job applicants
  • Preparing interview rating scales for interview panel
  • Conducting recruitment interviews
  • Handling orientation programme for newly recruited staff
  • Coordinating foreign travels for staff on training
  • Inputting data into HR Software
  • Negotiate with suppliers of office stationery, supplies, materials for departments and branches of the bank
  • Supervise the preparation of sales and purchase agreements for business contracts

Tutor

Wesley Girls' High School
Cape Coast
11.2002 - 04.2008
  • Teaching Economics & Business Management
  • Conducting regular assessment and appraisal of students performance
  • Providing career guidance and counselling to students
  • Organizing and arranging field trips and relevant educational tours
  • Liaising with parents on students' performance and achievements
  • Designing remedial actions to assist weak students

Education

PhD. - Business Adminstration

CASS EUROPEAN INSTITUTE OF MANAGEMENT STUDIES
Luxembourg
12.2017

M Phil - Educational Administration

UNIVERSITY OF CAPE COAST
Cape Coast, Central Region
08.2007

B Ed. - Social Sciences (Economics & Business)

UNIVERSITY OF CAPE COAST
Cape Coast, Central Region
08.2002

Skills

  • Knowledge of Microsoft office suite
  • Ability to plan activities and carry them through effectively
  • Adapt successfully to changing situations and environments
  • Maintain effective performance under pressure
  • Ability to interact with all levels of staff
  • Able to work under pressure - a calm, organized approach and able to prioritize
  • Strong analytical and problem solving skills
  • Ability to manage personal reactions and attitudes towards responsibilities and challenges in work and life
  • Dependable
  • Trustworthy
  • Committed to mutual agreement in work
  • Ability to communicate
  • Ability to motivate
  • Ability to inspire
  • Ability to build trust among colleagues and collaborators
  • Ability to meet deadlines

Conferences And Programmes Attended

  • The Academy of International Business Conference, Fiesta Royale Hotel, 08/03/19, Mediation Role of Diversity Management Climate on Leadership and Job Satisfaction in the Ghanaian Public Sector.
  • 5th School of Social Sciences, Legon-International Conference, Department of Economics Conference Facility, University of Ghana, Legon, 04/03/19, Enhancing job satisfaction among local government servants in Ghana through leadership behaviours.
  • African Management Services Company (AMSCO & UNDP) Business Transforming Africa Conference, Labadi Beach Hotel, 03/16/17, Employee training: Cost or Investment? Assessing the ROI on Training.

Degree

  • Ph.D.
  • MPhil

References

  • Dr. Erika Mamley Osae, Director, IWES, University of Professional Studies, Accra
  • Dr. Linda Deigh, Academic Director, Webster University, Ghana Campus, Accra
  • Prof. Amoatey, Director, GIMPA Consultancy, Accra

Hobbies and Interests

  • Travelling
  • Reading
  • Watching movies

Unpublished Thesis

  • Workplace Diversity Management, Leadership Style, and on Job Satisfaction: Empirical Insights for Ghana's Local Government Service (2017).
  • A Study of the Role of Past Students' Associations in the Administration of Selected Second Cycle Institutions in the Cape Coast Municipality (2007).
  • Breastfeeding and its Importance, A Case Study of the people of Jasikan Traditional Area (1995).

Articles Published

  • Agyabeng, A. N., Ahwireng, P. O., Bawole, J. N., Mickson, M. K., & Ahenkan, A. (2022). Understanding electricity nightmare and health implications among slum dwellers in Ghana. Health Education.
  • Mickson, M. K., Anlesinya, A., & Malcalm, E. (2020). Mediation role of diversity climate on leadership and job satisfaction in the Ghanaian public sector. World Journal of Entrepreneurship, Management and Sustainable Development.
  • Mickson, M. & Anlesinya, A. (2019), "Enhancing job satisfaction among local government servants in Ghana", International Journal of Public Leadership, Vol.https://doi.org/10.1108/IJPL-03-2019-0007.
  • Alex A.; Brefo-Manuh, A; Mickson, M (2016)Star Employer and Corporate Excellence: Examining their Relationship in a Developing Economy: European Journal of Business Management: ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.8, No.10, 2016.
  • Alex, A.; Brefo-Manuh, A; Mickson, M; Zakari, B; Bonuedi, ; Nyanyofi, G; (2016) Antecedents and Outcomes of Telecom Reputation in Ghana: International Journal of Services, Economics and Management, Print ISSN: 1753-0822 Online ISSN: 1753-0830.

Timeline

Ag. Dean, School of Graduate Studies

University of Professional Studies
05.2025 - Current

Consulting Head of Business & Technology Department

Webster University, Ghana Campus
06.2022 - 12.2023

Consultant

National Banking College
12.2021 - Current

HR Consultant

Safepen Ghana
06.2021 - 01.2023

Human Resource Manager/Acting General Manager

Pacific Oil Ghana Ltd.
06.2016 - 06.2018

HR MANAGER

TULIP INN ACCRA HOTEL
01.2015 - 06.2016

External Consultant

GIMPA Consulting
09.2012 - Current

Senior Lecturer-School of Graduate Studies

University of Professional Studies
09.2011 - Current

Lecturer

Chartered Institute of Bankers-Ghana
01.2010 - 01.2020

Admin/Training & Human Resources Officer

Prudential Bank Limited
03.2008 - 09.2012

Tutor

Wesley Girls' High School
11.2002 - 04.2008

PhD. - Business Adminstration

CASS EUROPEAN INSTITUTE OF MANAGEMENT STUDIES

M Phil - Educational Administration

UNIVERSITY OF CAPE COAST

B Ed. - Social Sciences (Economics & Business)

UNIVERSITY OF CAPE COAST

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