Michael Kumi
IT Network Techician
Accra,AA
Summary
Experienced IT Technician with a strong focus on diagnosing technical issues, network management, and training junior technicians. Recognized for delivering effective technical support and enhancing team capabilities.
Overview
16
16
years of professional experience
Work History
IT Technician
Ultra Laser Network Systems
Accra, Ghana
01.2010 - 01.2026
- Diagnosed and resolved hardware and software issues for end-users.
- Managed installation, configuration, and maintenance of network systems and equipment.
- Provided technical support via phone, email, and in-person troubleshooting sessions.
- Trained junior technicians on troubleshooting techniques and system updates.
- Provided technical support to end-users, resolving issues efficiently.
- Conducted system upgrades and maintenance to ensure optimal performance.
- Installed and configured hardware and software components for client systems.
Education
It Network
Raycom Technologies
Accra03-2015
Skills
Fiber Optic Specialist
switch and router configurations
Building of local area network
Building of data centers
Timeline
IT Technician
Ultra Laser Network Systems
01.2010 - 01.2026
It Network
Raycom Technologies