Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Michael Hagan

Accra

Summary

A goal oriented and collaborative professional with exemplary leadership skills and a vowed ambition towards contributing to the achievement of set objectives and vision of a corporate
organization with documented strengths in developing and maintaining relationships with diverse range of stakeholders across dynamic settings

Overview

14
14
years of professional experience

Work History

Category Lead - Dairy & Beverage

Promasidor Ghana Ltd
04.2022 - Current
  • Develop specific brand plans and strategy to drive success of the category
  • Monitor and supervise execution of strategies through team (brand managers)
  • Implement and monitor innovation and renovation projects through ideation to launch inline with consumer behavior
  • Monitor, control and report on category performance relative to key consumer KPIs and brand health indicators
  • Work within cross functional teams to deliver on category objectives including sales targets (and revenue), consumer insights, demand plan forecasting and product availability
  • Assume responsibility of budget development and management of entire category P&L
  • Stakeholder management and collaboration internally and externally towards achievement of key category objectives.
  • P & L management delivering on both top line and bottom-line commitments of the category.
  • Brand Health Tracking as well as Usage and Attitude studies to further monitor and comprehend consumer trends in relation to the category.

Marketing and Sales Manager

Herbalife Nutrition Ghana
03.2020 - 04.2022
  • Outlined marketing strategies and developed collateral in close collaboration with product management personnel within the region
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements strategies to the benefit of the organization
  • Established a clear Distributor and consumer communication plan and oversaw implementation.
  • Acted as the brand custodian, ensuring actions taken in market are always consistent with Brand guidance and protect our brand and image.
  • Developed promotion, events & Distributor training plans as a part of a coordinated market strategy for growth
  • Developed and organized new and efficient initiatives (i.e. sponsorships, Trade fairs and other public events) to increase image and brand awareness in Ghana.
  • Acted as the brand custodian, ensuring actions taken in market are always consistent with Brand guidance and protect our brand image.

Regional Brand Manager - Infant Cereal

Nestle Central And West Africa
08.2017 - 02.2020
  • Innovation and Renovation lead - responsible for leading project teams to successfully roll out I&R in specific Central and West African Markets
  • Developed marketing strategies suitable for adaptation within Central and West Africa in line with consumer trends.
  • Strategic development of brand communication campaign and execution across various media channels within Central and West Africa
  • Competitive Landscape review and market share monitoring driving strategy aimed at solidifying leadership position within Baby Food segment.
  • Brand agency management in the execution of brand strategies, social media brand management, and Below the Line activations
  • Direct relations with Supply Chain on volume forecasting to ensure availability of
    raw and packaging materials consistently month on month

Regional Sales Manager - Central & Western Regions

Nestle Ghana Ltd
05.2016 - 08.2017
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Cultivated strong partnerships with distributors and retailers to increase product visibility and drive sales volume.
  • Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin for distributors through Joint Business Plans developed and reviewed consistently.

Brand Manager - Infant Nutrition

Nestle Ghana
06.2015 - 05.2017
  • Researched market trends to identify customer needs and preferences for strategic planning.
  • Devised content strategy to effectively engage target audiences.
  • Mentored local personnel on best practices and protocols to maximize productivity.
  • Mentored junior team members, fostering professional growth and development within the department.
  • Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
  • Boosted product sales with innovative promotional strategies and attractive packaging designs.
  • Researched and identified new opportunities for product and brand development.
  • Conducted market research to identify key trends, ensuring the brand remained competitive in its industry.
  • Analyzed competitor offerings to identify opportunities for differentiation and capitalize on unique selling points.
  • Managed budget allocation and resource utilization to maximize marketing ROI.

Marketing Events Specialist

Nestle Ghana Ltd
01.2013 - 02.2014
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies around major product launches or announcements during events.
  • Elevated brand image with consistent design elements across promotional materials for various events.
  • Developed and distributed event surveys to gather feedback and assess event success.

Management Trainee

Nestle Central And West Africa
11.2010 - 12.2012

• Under-studied Category Business Managers and brand managers on both Baby Food and Infant
Formula across Central and West Africa
• Reported consolidated monthly business performance across the Central and West African Region.
• Championed a project on the success of the single serve CERELAC roll out in Ghana
• Collaborated with other departments to understand their operations and link with marketing

Management Trainee

Nestle Central And West Africa
09.2009 - 10.2010

• Under-studied Category Business Managers and brand managers on both Baby Food and Infant
Formula across Central and West Africa
• Reported consolidated monthly business performance across the Central and West African Region.
• Championed a project on the success of the single serve CERELAC roll out in Ghana
• Collaborated with other departments to understand their operations and link with marketing

Education

MBA - Marketing

University of Ghana, Business School
Legon, Accra
12.2019

Bachelor of Arts - Sociology

University of Ghana
Legon, Ghana
05.2009

High School Diploma -

Notre Dame Secondary School
Brampton, Canada
05.2004

Skills

  • Goal-Driven
  • Product Knowledge
  • Coordination of inventory
  • Inventory Recordkeeping
  • Decision-Making
  • Adaptable and Flexible
  • Interpersonal and written communication
  • Team Cooperation
  • Relationship Building
  • Engaging with Diverse Customers
  • Excellent Written and Verbal Communication
  • Team Leadership
  • Cultural Awareness
  • Creative Thinking

Additional Information

  • 2024 - Promasidor Marketing Academy Training Team
  • 2021 - 2022 - Herbalife Nutrition Employee Recognition Committee Member
  • 2018-2019 Planning Committee - Long Service Awards & End Of Year Celebrations (Nestlé Central and West Africa)
  • 2019 Planning Committee - International Women's Day (Nestlé Central and West Africa)
  • 2006 Teaching Assistant (Volunteer) - New Horizon Special School for Autism and Children with Intellectual Disabilities.
  • 2005-2009 Planning Member; University of Ghana English Departmental Week Celebrations
  • Member; Welfare Committee Sociology Students Association University of Ghana
  • 2003-2004 Member; Brampton Blaze Basketball Team.
  • 2002-2004 Member; Notre Dame Volley Ball School Team

Timeline

Category Lead - Dairy & Beverage

Promasidor Ghana Ltd
04.2022 - Current

Marketing and Sales Manager

Herbalife Nutrition Ghana
03.2020 - 04.2022

Regional Brand Manager - Infant Cereal

Nestle Central And West Africa
08.2017 - 02.2020

Regional Sales Manager - Central & Western Regions

Nestle Ghana Ltd
05.2016 - 08.2017

Brand Manager - Infant Nutrition

Nestle Ghana
06.2015 - 05.2017

Marketing Events Specialist

Nestle Ghana Ltd
01.2013 - 02.2014

Management Trainee

Nestle Central And West Africa
11.2010 - 12.2012

Management Trainee

Nestle Central And West Africa
09.2009 - 10.2010

MBA - Marketing

University of Ghana, Business School

Bachelor of Arts - Sociology

University of Ghana

High School Diploma -

Notre Dame Secondary School
Michael Hagan