Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Michael Hagan

Accra

Summary

A goal oriented and collaborative professional with exemplary leadership skills and a vowed ambition towards contributing to the achievement of set objectives and vision of a corporate
organization with documented strengths in developing and maintaining relationships with diverse range of stakeholders across dynamic settings

Overview

14
14
years of professional experience

Work History

Category Lead - Dairy & Beverage

Promasidor Ghana Ltd
Accra, Ghana
04.2022 - Current
  • Develop specific brand plans and strategy to drive success of the category
  • Monitor and supervise execution of strategies through team (brand managers)
  • Implement and monitor innovation and renovation projects through ideation to launch inline with consumer behavior
  • Monitor, control and report on category performance relative to key consumer KPIs and brand health indicators
  • Work within cross functional teams to deliver on category objectives including sales targets (and revenue), consumer insights, demand plan forecasting and product availability
  • Assume responsibility of budget development and management of entire category P&L
  • Stakeholder management and collaboration internally and externally towards achievement of key category objectives.
  • P & L management delivering on both top line and bottom-line commitments of the category.
  • Brand Health Tracking as well as Usage and Attitude studies to further monitor and comprehend consumer trends in relation to the category.

Marketing and Sales Manager

Herbalife Nutrition Ghana
Accra, Ghana
03.2020 - 04.2022
  • Outlined marketing strategies and developed collateral in close collaboration with product management personnel within the region
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements strategies to the benefit of the organization
  • Established a clear Distributor and consumer communication plan and oversaw implementation.
  • Acted as the brand custodian, ensuring actions taken in market are always consistent with Brand guidance and protect our brand and image.
  • Developed promotion, events & Distributor training plans as a part of a coordinated market strategy for growth
  • Developed and organized new and efficient initiatives (i.e. sponsorships, Trade fairs and other public events) to increase image and brand awareness in Ghana.
  • Acted as the brand custodian, ensuring actions taken in market are always consistent with Brand guidance and protect our brand image.

Regional Brand Manager - Infant Cereal

Nestle Central And West Africa
Accra, Ghana
08.2017 - 02.2020
  • Innovation and Renovation lead - responsible for leading project teams to successfully roll out I&R in specific Central and West African Markets
  • Developed marketing strategies suitable for adaptation within Central and West Africa in line with consumer trends.
  • Strategic development of brand communication campaign and execution across various media channels within Central and West Africa
  • Competitive Landscape review and market share monitoring driving strategy aimed at solidifying leadership position within Baby Food segment.
  • Brand agency management in the execution of brand strategies, social media brand management, and Below the Line activations
  • Direct relations with Supply Chain on volume forecasting to ensure availability of
    raw and packaging materials consistently month on month

Regional Sales Manager - Central & Western Regions

Nestle Ghana Ltd
Takoradi, Ghana
05.2016 - 08.2017
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Cultivated strong partnerships with distributors and retailers to increase product visibility and drive sales volume.
  • Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin for distributors through Joint Business Plans developed and reviewed consistently.

Brand Manager - Infant Nutrition

Nestle Ghana
Accra , Ghana
06.2015 - 05.2017
  • Researched market trends to identify customer needs and preferences for strategic planning.
  • Devised content strategy to effectively engage target audiences.
  • Mentored local personnel on best practices and protocols to maximize productivity.
  • Mentored junior team members, fostering professional growth and development within the department.
  • Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
  • Boosted product sales with innovative promotional strategies and attractive packaging designs.
  • Researched and identified new opportunities for product and brand development.
  • Conducted market research to identify key trends, ensuring the brand remained competitive in its industry.
  • Analyzed competitor offerings to identify opportunities for differentiation and capitalize on unique selling points.
  • Managed budget allocation and resource utilization to maximize marketing ROI.

Marketing Events Specialist

Nestle Ghana Ltd
Accra, Ghana
01.2013 - 02.2014
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies around major product launches or announcements during events.
  • Elevated brand image with consistent design elements across promotional materials for various events.
  • Developed and distributed event surveys to gather feedback and assess event success.

Management Trainee

Nestle Central And West Africa
Accra, Ghana
11.2010 - 12.2012

• Under-studied Category Business Managers and brand managers on both Baby Food and Infant
Formula across Central and West Africa
• Reported consolidated monthly business performance across the Central and West African Region.
• Championed a project on the success of the single serve CERELAC roll out in Ghana
• Collaborated with other departments to understand their operations and link with marketing

Management Trainee

Nestle Central And West Africa
Accra, Ghana
09.2009 - 10.2010

• Under-studied Category Business Managers and brand managers on both Baby Food and Infant
Formula across Central and West Africa
• Reported consolidated monthly business performance across the Central and West African Region.
• Championed a project on the success of the single serve CERELAC roll out in Ghana
• Collaborated with other departments to understand their operations and link with marketing

Education

MBA - Marketing

University of Ghana, Business School
Legon, Accra
12.2019

Bachelor of Arts - Sociology

University of Ghana
Legon, Ghana
05.2009

High School Diploma -

Notre Dame Secondary School
Brampton, Canada
05.2004

Skills

  • Goal-Driven
  • Product Knowledge
  • Coordination of inventory
  • Inventory Recordkeeping
  • Decision-Making
  • Adaptable and Flexible
  • Interpersonal and written communication
  • Team Cooperation
  • Relationship Building
  • Engaging with Diverse Customers
  • Excellent Written and Verbal Communication
  • Team Leadership
  • Cultural Awareness
  • Creative Thinking

Additional Information

  • 2024 - Promasidor Marketing Academy Training Team
  • 2021 - 2022 - Herbalife Nutrition Employee Recognition Committee Member
  • 2018-2019 Planning Committee - Long Service Awards & End Of Year Celebrations (Nestlé Central and West Africa)
  • 2019 Planning Committee - International Women's Day (Nestlé Central and West Africa)
  • 2006 Teaching Assistant (Volunteer) - New Horizon Special School for Autism and Children with Intellectual Disabilities.
  • 2005-2009 Planning Member; University of Ghana English Departmental Week Celebrations
  • Member; Welfare Committee Sociology Students Association University of Ghana
  • 2003-2004 Member; Brampton Blaze Basketball Team.
  • 2002-2004 Member; Notre Dame Volley Ball School Team

Timeline

Category Lead - Dairy & Beverage

Promasidor Ghana Ltd
04.2022 - Current

Marketing and Sales Manager

Herbalife Nutrition Ghana
03.2020 - 04.2022

Regional Brand Manager - Infant Cereal

Nestle Central And West Africa
08.2017 - 02.2020

Regional Sales Manager - Central & Western Regions

Nestle Ghana Ltd
05.2016 - 08.2017

Brand Manager - Infant Nutrition

Nestle Ghana
06.2015 - 05.2017

Marketing Events Specialist

Nestle Ghana Ltd
01.2013 - 02.2014

Management Trainee

Nestle Central And West Africa
11.2010 - 12.2012

Management Trainee

Nestle Central And West Africa
09.2009 - 10.2010

MBA - Marketing

University of Ghana, Business School

Bachelor of Arts - Sociology

University of Ghana

High School Diploma -

Notre Dame Secondary School
Michael Hagan