Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Michael  Ansah-Sackey

Michael Ansah-Sackey

Accra

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Real Plan Construction
Accra
02.2023 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

High School Diploma -

University of Cape Coast
01-2023

Skills

  • Call Management
  • Paperwork Processing
  • Data Entry
  • Complaint resolution
  • Report Generation
  • Scheduling
  • Appointment Scheduling
  • Consultative Sales
  • Data Collection
  • Account updating
  • Problem Resolution
  • Product Education
  • Problem-solving abilities
  • Clerical Support
  • Complaint Handling

Languages

English
First Language

Timeline

Customer Service Representative

Real Plan Construction
02.2023 - Current

High School Diploma -

University of Cape Coast
Michael Ansah-Sackey