MICHAEL ANDOH-ACQUAH

• Provided efficient and advanced emergency medical care to critically ill, and injured and transported patients to a medical facility.
• Administered basic and advanced life support (Medical and Trauma) to patients at scene, en route to the hospital, and in pre-hospital settings by local, National, and international protocols.
• Contributed to development of training programs for staff.
• Contributed to formulation and adhere to all policies and procedures about infection, prevention, and control
• Maintain order at scene per protocols
• Educated and trained squad personnel, EMS trainees, and public on first aid and other emergency medical services.
• Maintained level-headedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• Communicated with lucid patients to gather incident and medical history information.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
• Controlled wounds and injuries en route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
• Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
• Triaged patients in emergencies based on life-threatening needs and delegated tasks to better provide treatment to maximum number of patients at once.

Roles:

• Preparation and maintenance of accurate financial records, and support the analysis thereof to drive decision-making for the service in the region
• Supports decision-making through analysis of relevant financial information, preparation of reports, and provision of meaningful insight to management and all stakeholders
• Supervises and manages staff payroll issues to ensure alignment of tasks and their performance to the overall objectives of the finance division
• Ensures integrity of accounting records by adherence to policies, procedures, and internal controls, as well as providing recommendations for improvement
• Ensures preservation and safe custody of the service’s assets in the region by adherence to policies, procedures, and internal controls, as well as providing recommendations for improvement
• Drive on-time supplier payments by ensuring procurement processes have been duly followed, reviewing supporting documentation, and requesting disbursements
• Ensured compliance with accounting standards by studying existing and new standards, enforcing adherence to public financial management requirements, and advising regional management on needed actions
• Ensured financial information remains confidential
• Performs ad-hoc tasks/project work as required.
• Communicated key emergency care messages and promoted a positive image of the service in the region.
• Maintained and updated the regional internal and external communication portals.
• Perform any other delegated duties.

Roles:

· Communicated regularly with clients to understand needs, evaluate current product use, and cross-sell new products.

· Achieved sales goals for bank products and services and exceeded performance metrics for customer service.

· Built and maintained relationships with new and existing clients while providing high banking expertise.

· Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.

· Generated new business and referral clients in partnership with financial advisors and the branch team.

· Worked with clients to address and respond to client and partnership management issues.

· Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.

· Supported end-to-end credit management process, submitted complete loan documentation, and supported credit originations for credit compliance.

· Educated clients on available technological tools, enabling the development and implementation of solutions to achieve personal financial goals.

· Networked with business leaders and executives to identify clientele within the local community.

· Assessed client satisfaction throughout the credit management process by soliciting customer feedback and questions.

· Create and deliver value to customers.

· Ensured quality of service delivery to customers is always at the highest level and influence the development of new products

· Brought to the attention of the Head of Corporate banking issues that may affect the performance of credit facilities or the relationship with the customer in general.

· Prepared daily/weekly sales, call plans, call memos and service reports on all transactions

· Prepared monthly portfolio performance reports and participated in monthly Performance Reviews (MPR).

Roles:

• Assisted in managing the functional literacy program’s budget including preparing seminar and workshops budget proposals for headquarters review and managing advance funds
• Helped the Accounts Office in processed and disbursed of Programs’ Funds to districts.
• Assisted in auditing Program account books from the districts’ offices in the region.
• Ensured all filings and keep Program financial documents, as well as the office administrative documents
• Assisted in logistics management, organization of seminars, and training of literacy facilitators
• Supervised and monitored of district's functional literacy program.