Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MICHAEL AMON-PABI

Accra

Summary

Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service. Fitness trainer and personal coach skilled in developing personalized fitness programs, fostering a supportive environment that promotes health and wellness.

Overview

4
4
years of professional experience

Work History

Fitness Instructor / Personal Coach

Mondo-Re Fitness Center
10.2021 - Current
  • Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
  • Helped clients reach fitness objectives by providing encouragement and motivation.
  • Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
  • Collaborated with clients to identify potential barriers to achieving fitness goals.
  • Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
  • Provided clients with nutrition and lifestyle advice to support overall health and wellness.
  • Created individualized fitness programs to meet clients' goals, physical abilities and limitations.
  • Improved gym member retention through consistent monitoring of progress and providing regular feedback on performance.

Client Service Representative

Ga West Municipal Assembly
09.2021 - 08.2022
  • Handled sensitive client information with discretion, ensuring confidentiality at all times
  • Delivered outstanding customer service by maintaining a professional demeanor during high pressure situations.
  • Maintained accurate record-keeping with proactive attention to client information updates.
  • Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
  • Maintained detailed records of client interactions, allowing for better understanding of needs and preferences for future engagements.

Education

Bachelor of Arts - Psychology And Education

University of Ghana
Legon, Ghana
11-2021

Skills

  • Personal Training
  • Fitness Assessments
  • Workout Program Design
  • Group Fitness
  • Client Retention
  • Nutritional Guidance
  • Injury Prevention
  • Weight management
  • Personal training
  • Client motivation
  • One-on-one coaching
  • Strength training
  • Aerobic exercise
  • Lifestyle and nutrition guidance

Languages

English
Advanced (C1)
Spanish
Beginner (A1)

Timeline

Fitness Instructor / Personal Coach

Mondo-Re Fitness Center
10.2021 - Current

Client Service Representative

Ga West Municipal Assembly
09.2021 - 08.2022

Bachelor of Arts - Psychology And Education

University of Ghana

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MICHAEL AMON-PABI