Michael Wogbemase Agbalenyo
Dzodze
Summary
Dynamic Graphic Designer and Computer Technician with proven expertise at NEW-ERA IT CONSULT, excelling in creating impactful promotional materials and enhancing device functionality. Skilled in Adobe Photoshop and hardware troubleshooting, I deliver efficient solutions while ensuring seamless operations and exceptional customer support. Committed to driving results through innovative design and effective communication.
Overview
10
10
years of professional experience
Work History
Graphic Designer/Computer Technician
NEW-ERA IT CONSULT
Dzodze
01.2016 - Current
- Rendered secretariat services to customers, ensuring efficient administrative support.
- Designed diverse promotional materials, including banners, fliers, and invitation cards.
- Conducted repairs and maintenance for office equipment such as personal computers and printers.
- Serviced laptops, phones, and palm tops to enhance device functionality.
Data Entry Clerk
National Health Insurance Authority
01.2021 - 01.2022
- Diagnosed and resolved hardware failures to ensure continuous operations.
- Performed repairs and maintenance on office equipment, including computers and printers.
- Registered new members and renewed expired NHIS cards to guarantee coverage.
- Approved user access in system, enhancing workflow efficiency.
- Installed new computers and integrated them into network for better connectivity.
- Managed data entry and maintained internal databases and spreadsheets.
- Assisted team with systematic organization and filing of paperwork.
- Reviewed documents for accuracy and completeness prior to processing.
Drivers Vehicle Licensing Authority
Hohoe
09.2020 - 12.2020
- Help fill online forms for new drivers to start the process to get their driving license.
- Assist the I.T support officer to provide technical support for hardware & software issues in the office.
- Supervise clients or customers to take their online exams.
- Enter data into formatted excel sheets at the store.
- Issues receipt to customers or clients.
- General Maintenance of Computers, Photocopiers, Printers and other electronic gadgets for resolving of identified technical problems.
Education
Bsc. - Information Technology
COMUNICATION TECHNOLOGY UNIVERSITY
Accra, Ghana10-2021
WASSCE -
WEST AFRICA SENIOR HIGH SCHOOL
Adentan, Ghana06-2014
BECE -
THE ROYAL RISING STAR JUNIOR HIGH SCHOOL
Madina, Ghana04-2011
Skills
- Microsoft Office Suite
- Repair and maintenance of office equipment
- Hardware troubleshooting
- Software troubleshooting
- Network troubleshooting
- Graphic design
- Adobe Photoshop
- CorelDRAW
References
- Mr. Pope Yao Yevoo, Scheme Manager, National Health Insurance Authority, Ketu North, 0244119765
- Mr. Francis Ohene, MIS Officer, National Health Insurance Authority, Ketu North, 0244893571
- Mr. Samuel Ankude, Manager, DVLA, Hohoe, 0243458526
Websites
Personal Information
- Date of Birth: 02/03/93
- Marital Status: Single
Timeline
Data Entry Clerk
National Health Insurance Authority
01.2021 - 01.2022
Drivers Vehicle Licensing Authority
09.2020 - 12.2020
Graphic Designer/Computer Technician
NEW-ERA IT CONSULT
01.2016 - Current
Bsc. - Information Technology
COMUNICATION TECHNOLOGY UNIVERSITY
WASSCE -
WEST AFRICA SENIOR HIGH SCHOOL
BECE -
THE ROYAL RISING STAR JUNIOR HIGH SCHOOL