Michael Adofo
Accra
Summary
Results-driven IT Consultant with a proven track record at Audio One Company LTM, excelling in software troubleshooting and system maintenance. Adept at enhancing customer relationships while implementing effective software solutions. Recognized for achieving high accuracy in data management and fostering seamless user adoption through comprehensive training.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Data entry
DOME ZONAL COUNSEL
10.2024 - 09.2025
- Processed between 5 to 15 data entries daily with a high level of accuracy, contributing to the timely maintenance of official National Service databases.
- Updated computer software regularly to ensure system efficiency.
- Entered data accurately into database systems daily.
- Verified documents for completeness and accuracy before processing.
- Managed electronic files and maintained organized records efficiently.
Sales personnel
ASI PLAZA
04.2019 - 02.2021
- Delivered customer service by clearly communicating product information and resolving issues, strengthening customer relationships and driving positive sales results.
- Managed customer transactions and maintained accurate records with point of sale system, ensuring smooth operations and prompt service.
- Executed daily tasks with precision and attention to detail.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
IT Consultant
Audio One Company LTM
Accra
01.2016 - 03.2018
- Diagnosed and resolved software issues for clients' computers, implementing fixes and software upgrades to restore optimal performance.
- Installed and configured software applications, ensuring compatibility and providing user training for seamless adoption.
- Maintained records of system maintenance and client support interactions, improving service tracking and streamlining future troubleshooting.
Education
Bachelors - Information Technology (IT)
Ghana Communication Technology (GCTU)
Tesano05-2024
VISUAL ARTS -
PRESBETARIAN SENIOR HIGH SCHOOL
ASANTE/AKYEM01-2012
Skills
- Technical support
- Software troubleshooting
- Network configuration
- System maintenance
- Application installation
- Data management
- Customer relationship management
Projects
Developed an interactive chat bot using Java that serves as a user resource for mental health information, providing answers to user queries about the impact of mental health and strategies for well being
Coursework
- Java Programming
- Principles Of Programming
- Database design and management
Certification
I was awarded the NUPS-G Organizer Award in recognition of exceptional leadership and planning skills while attending secondary school
Languages
English, Fluent
Languages
English
Upper Intermediate (B2)
B2
References
- Reverend John Quashei, Headmaster and Reverend Minister, The Light House Chapel Int., 0555524777
- Mr. Kojo Sam, Manager, Audio One Company LTD, 0552417817 or 0591425509
Timeline
Data entry
DOME ZONAL COUNSEL
10.2024 - 09.2025
Sales personnel
ASI PLAZA
04.2019 - 02.2021
IT Consultant
Audio One Company LTM
01.2016 - 03.2018
Bachelors - Information Technology (IT)
Ghana Communication Technology (GCTU)
VISUAL ARTS -
PRESBETARIAN SENIOR HIGH SCHOOL