Michael Ackah Darkwah
Dormaa Ahenkro
Summary
A professional driver who possesses deep understanding of road safety, navigation and road signs. Offering reliable and adaptable skill set, ready to learn and develop in professional driving environment. Brings keen ability to understand and follow detailed instructions, along with excellent time management and safe driving skills. Ready to use and develop safe driving techniques and customer service abilities in Desired Position role.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Chauffeur
Bussiness Man
09.2020 - Current
- Vacuumed, cleaned and sanitized vehicles between customers.
- Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
- Enhanced client's satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
- Ensured client's safety by adhering to traffic laws and regulations at all times.
- Utilized GPS technology effectively for accurate navigation and route planning in varying traffic conditions.
- Managed unexpected situations calmly, such as road closures or accidents, finding alternative routes swiftly without compromising client safety or satisfaction.
- Built lasting relationships with client through exceptional customer service and attentiveness to their needs.
- Conducted routine vehicle inspections to ensure proper maintenance and address any potential issues before they escalated.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Adhered to tight schedule and met departure and arrival deadlines.
- Responded with ease to sudden changes in routes and schedules.
Van Driver
Self Employed
04.2017 - 08.2020
- Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
- Conducted inspections on vehicles prior to use at beginning of shift each day.
- Maintained vehicle by refueling, performing regular fluid level checks and cleaning interior and exterior of vehicle.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Maintained vehicle cleanliness and safety, ensuring a comfortable travel experience for passengers.
- Observed and followed traffic laws and regulations specifically reinforcing public and client safety.
- Drove smoothly to maintain comfort of clients suffering from disability or injury.
- Assisted clients with loading and unloading of personal items and luggage, often delivering luggage to clients' rooms.
- Successfully avoided time delivery delays by carefully planning best routes.
Driver
Self Employed
01.2011 - 03.2017
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Education
High School Certificate - General Arts
Obuasi Secondary Technical
Obuasi06.2009
Skills
- Safe driving
- Punctuality
- Flexibility
- Professional manner
- Clean driving record
- Passenger assistance
- Defensive driving
- Vehicle inspection
- Route planning
- Multi-passenger vehicles
- Local traffic patterns
- Schedule management
- Vehicle maintenance
- Traffic laws expertise
- Fuel efficiency
- Weather preparedness
- Safety regulations
- Safe driving techniques
- Car cleaning
- Basic mechanics
- Conflict resolution skill
- GPS and mapping
Certification
Senior High School Certificate
Timeline
Chauffeur
Bussiness Man
09.2020 - Current
Van Driver
Self Employed
04.2017 - 08.2020
Driver
Self Employed
01.2011 - 03.2017
High School Certificate - General Arts
Obuasi Secondary Technical
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