Summary
Overview
Work History
Education
Skills
Languages
Timeline
Mershark Appiah

Mershark Appiah

Summary

Detailed Retail Store Manager striving to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues.

Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.

Reliable Store Manager with [Number] years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams.

Overview

6
6
years of professional experience

Work History

Retail Store Manager

Eduahs LTD
11.2017 - 03.2024
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Built and maintained strong working relationships with team members.
  • Resolved customer complaints in a timely manner to maintain positive relationships with customers.
  • Handled cash register transactions accurately while providing excellent customer service.

Education

High School Diploma -

Fomena T.I. Ahmandiyya Senior High School , Kumasi
10-2021

Skills

  • Hiring and Training
  • Cost Control
  • Store Opening and Closing
  • Shift Scheduling
  • Stockroom Management
  • Retail Employee Training
  • Problem-Solving
  • Retail Operations
  • Payment Processing
  • Customer Service
  • Staff Management
  • Shrinkage Control
  • Upselling and Cross Selling

Languages

English
Advanced
C1

Timeline

Retail Store Manager - Eduahs LTD
11.2017 - 03.2024
Fomena T.I. Ahmandiyya Senior High School - High School Diploma,
Mershark Appiah