MERCY LAMPTEY
Accra,AA
Summary
Motivated and detail-oriented Administrative and Communication professional with over 2 years of hands-on experience in administration, media communication, and secretarial duties. Proven record of improving organizational efficiency, strengthening internal communications, and supporting leadership with precision and professionalism. Demonstrates attention to detail, the ability to multitask under pressure, and an eagerness to learn new systems and processes. Seeking to contribute these strengths to a remote or on-site administrative role across the UK/EU market.
Overview
2
2
years of professional experience
1
1
Certification
Work History
ADMINISTRATIVE ASSISTANT (National Service)
Ghana Armed Forces General Headquarters – Department of Public Relations
11.2024 - 08.2025
- Coordinated 15+ official press events and communication briefings, ensuring timely and accurate information delivery.
- Improved filing and documentation accuracy by 20% through reorganized digital records and standardized naming conventions.
- Managed internal communications between departments and external media partners, improving response time by 25%.
- Scheduled and supervised daily logistics and appointments for senior officers, optimizing calendar management.
- Streamlined office correspondence workflow, increasing team productivity and reducing duplicated tasks.
SECRETARY
The Divine Healer’s Students and Associates (DIHESA), UCC Chapter
08.2023 - 08.2024
- Organized weekly meetings and coordinated 10+ major events with 50–100 participants.
- Maintained accurate member records, correspondence, and meeting minutes.
- Assisted in event planning and community outreach, contributing to a 30% increase in member participation.
- Strengthened internal communications through timely updates and structured reporting.
NEWS ANCHOR (Intern)
Live FM
09.2023 - 07.2024
- Researched, scripted, and delivered 200+ live radio bulletins to an estimated audience of 10,000+.
- Conducted fact-checking and verification, reducing on-air errors by 15%.
- Collaborated with a 5-member editorial team to meet tight production deadlines and maintain broadcast quality.
- Demonstrated strong organizational and multitasking skills during live shows.
Education
Bachelor of Arts - Communication Studies
University of Cape Coast
Ghana01.2024
Skills
- Organizational Skills & Process Improvement
- Internal Communications & Office Coordination
- Attention to Detail & Quality Control
- Multitasking & Time Management
- Eager to Learn & Adaptability
- Administrative Support & Scheduling
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Report Writing & Correspondence
- Event & Meeting Coordination
- Record Keeping & Data Entry
- Client Service & Team Collaboration
- Confidential Documentation Management
Certification
- Public Speaking & Presentation Skills — UCC (2022)
- News Writing & Presentation Workshop — Live FM (2023)
- Leadership & Secretarial Skills — DIHESA (2023)
- Digital Media & Communication Tools — Online Short Course (2024)
Additional Information
● Public Speaking & Presentation Skills — UCC (2022)
● News Writing & Presentation Workshop — Live FM (2023)
● Leadership & Secretarial Skills — DIHESA (2023)
Digital Media & Communication Tools — Online Short Course (2024)
LANGUAGES
English — Fluent
Ga — Native
Twi — Fluent
Timeline
ADMINISTRATIVE ASSISTANT (National Service)
Ghana Armed Forces General Headquarters – Department of Public Relations
11.2024 - 08.2025
NEWS ANCHOR (Intern)
Live FM
09.2023 - 07.2024
SECRETARY
The Divine Healer’s Students and Associates (DIHESA), UCC Chapter
08.2023 - 08.2024
Bachelor of Arts - Communication Studies
University of Cape Coast