Mercy Addo
Accra,Ghana
Summary
Driven and compassionate, with expertise in nursing and team leadership, combined with excellent communication skills and problem-solving abilities. Proven ability to manage complex clinical environments and foster supportive, patient-centred atmosphere. Committed to delivering quality care and improving patient outcomes.
Offering compassionate care and strong leadership in clinical settings. Knowledgeable about patient management, team coordination, and healthcare regulations. Ready to use and develop communication, problem-solving, and organizational skills.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
Work history
Clinical matron
Aneeja Hospital
Accra, Greater Accra Region
2023.11 - Current
- Ensured smooth operations on the ward, leading to better patient experiences.
- Assisted in emergency situations calmly providing immediate critical support when required.
- Introduced new policies according to Ghana Health Service guidelines ensuring compliance across all areas of operation.
- Maintained meticulous health records aiding accurate diagnosis and treatment decisions.
- Attending annual meetings and reporting.
- Returning monthly data
- Advocated for patient rights, leading to an increase in trust between patients and healthcare providers.
- Managed scheduling and rostering tasks, contributing to improved efficiency of nursing department.
- Identified areas for improvement during ward rounds, implementing changes that benefited overall patient care.
- Improved patient satisfaction with focused attention to individual care needs and prompt response times.
- Implemented infection control protocols to improve overall hospital hygiene standards.
Nursing officer
Aneeja Hospital
Accra, Greater Accra Region
2021.07 - 2023.10
- Advocated for patients' rights, enhancing trust between nursing staff and patients.
- Administered prescribed medications resulting in better management of chronic conditions.
- Improved patient recovery rates by implementing innovative nursing strategies.
- Coordinated seamless discharge process, reducing readmission rates substantially.
- Maintained up-to-date patient records aiding in accurate diagnosis and treatment planning.
- Monitored vital signs regularly maintaining optimal health condition of critically ill patients.
- Provided emergency medical assistance swiftly during critical situations saving many lives.
National service
Gbawe SDA Hospital
Accra, Mallam Gbawe
2021.07 - 2022.06
- Checking and monitoring of vital signs
- Administration of medication
- Ensuring cleanliness of the facility
- Documentation and report writing
- Pre-op preparation
- Assisting in antenatal care
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
Ward Assistant
Aneeja Hospital
Accra, Tantra Hil
2013.08 - 2021.01
- Ensuring cleanliness
- Assisted in serving medication
- Providing errands
- Assisting wound dressing
- Assisting in care of the patients
Mandatory Clinicals
Pentecost Hospital
Accra, Madina
2020.02 - 2020.04
- Checking of vital signs
- Assisting inadministration of medication
- bed bath
- Cleanliness of the facility
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Supported team by demonstrating respect and willingness to help.
Mandatory Clinicals
Korle-Bu Teaching Hospital
Accra, Korle-bu
2018.05 - 2019.03
- Carried out day-to-day duties accurately and efficiently.
- Assisted in administration of medication
- Bed bath
- Assisted in wound dressing
- Supported team by demonstrating respect and willingness to help.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
Education
Master of Science - Health Service Management
University of Ghana Business School
Accra, Ghana 2024.10 - 2025.09
Bachelor of Science, Nursing - Nursing
Pentecost University
Accra, Ghana 2017.02 - 2021.03
NVTI - Caring
S and S Medicals
Accra, Ghana 2010.04 - 2011.04
SSCE - General Arts
Nifa Senior High
Eastern Region 2002.03 - 2005.05
Skills
- Medication administering proficiency
- Palliative care expertise
- Wound dressing proficiency
- Surgical pre-operation preparation
- Patient-Focused listening
- In-Patient services coordination
- Quality assurance oversight
- Delegation mastery
- Medical software literacy
- IV management
Affiliations
- Watching movies, Reading, Listening to music
Timeline
Master of Science - Health Service Management
University of Ghana Business School
2024.10 - 2025.09
Clinical matron
Aneeja Hospital
2023.11 - Current
Nursing officer
Aneeja Hospital
2021.07 - 2023.10
National service
Gbawe SDA Hospital
2021.07 - 2022.06
Mandatory Clinicals
Pentecost Hospital
2020.02 - 2020.04
Mandatory Clinicals
Korle-Bu Teaching Hospital
2018.05 - 2019.03
Bachelor of Science, Nursing - Nursing
Pentecost University
2017.02 - 2021.03
Ward Assistant
Aneeja Hospital
2013.08 - 2021.01
NVTI - Caring
S and S Medicals
2010.04 - 2011.04
SSCE - General Arts
Nifa Senior High
2002.03 - 2005.05