Open To Work
Michael Mensah Quaim
Cashier
Accra,AA
Summary
Motivated and disciplined graduate with a strong background in Information and Communication Technology (ICT), public administration, customer service, and financial operations. Experienced in banking, and leadership roles, with proven strengths in communication, problem-solving, and service delivery. Passionate about public service, technology, and community development.
Overview
4
4
years of professional experience
Work History
Commercial E-Collector
GCB Bank PLC
Agona Swedru, Central
12.2024 - 05.2025
- Facilitated electronic collections for merchants and corporate clients.
- Supported customer onboarding onto digital banking platforms.
- Assisted with resolving e-banking transactional issues.
- Maintained accurate records of client payments and digital transactions.
Retail Cashier (National Service Personnel)
GCB Bank PLC
Agona Swedru, Central
11.2022 - 10.2023
- Handled cash deposits, withdrawals, and cheque transactions.
- Maintained excellent customer service and adherence to banking procedures.
- Ensured accuracy in daily balancing and reporting.
- Supported front-desk operations and customer inquiries.
ICT Facilitator (Internship)
Mfantsipim School
Cape Coast
09.2021 - 03.2022
- Taught ICT lessons and assisted in preparing students for WAEC-related ICT requirements.
- Facilitated practical sessions in computer literacy and digital skills.
- Supported ICT lab management, hardware troubleshooting, and student evaluations.
Education
Postgraduate Certificate - Public Administration
Ghana Institute of Management and Public Administration (GIMPA)
12.2025
Bachelor of Science - Information Technology (ICT Education)
University of Education, Winneba
12.2023
Skills
- ICT Education & Digital Literacy
- Customer Service & Relationship Management
- Banking Operations & Cash Management
- Public Speaking & Leadership
- Report Writing & Documentation
Leadership Experience
- Course Representative, GIMPA (Public Administration Programme), 2025
- Founder and Vision Lead, GLOTIEN Ghana (Global Technology Innovation and Entrepreneurship Network)
Teaching Academic Experience
Mfantsipim School, Cape Coast, ICT Facilitator (Internship), 2021-09-01, 2022-03-31, Mr. Solomon Afful, 0244748992, skafful@yahoo.com, Taught ICT lessons and assisted in preparing students for WAEC-related ICT requirements., Facilitated practical sessions in computer literacy and digital skills., Supported ICT lab management, hardware troubleshooting, and student evaluations.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
- Mrs. Frances Rigg-Stewart, Relationship Manager, GCB Bank PLC, 0243167450, farigg-stewart@gcb.com.gh
- Mr. Richard Atreku, Branch Manager, GCB Bank PLC, 0244790888, ratreku@gcb.com.gh
- Dr. Patrick Offin-Tandoh, Dean, Lecturer, GIMPA, 0247450433, ptandoh@gimpa.edu.gh
- PhD Charles Buabeng-Andoh, Head of Department, ICT Department, University of Education, Winneba, 0556766267
- Mr. Solomon Afful, ICT Supervisor, Mfantsipim School, 0244748992, skafful@yahoo.com
Timeline
Commercial E-Collector
GCB Bank PLC
12.2024 - 05.2025
Retail Cashier (National Service Personnel)
GCB Bank PLC
11.2022 - 10.2023
ICT Facilitator (Internship)
Mfantsipim School
09.2021 - 03.2022
Bachelor of Science - Information Technology (ICT Education)
University of Education, Winneba
Postgraduate Certificate - Public Administration
Ghana Institute of Management and Public Administration (GIMPA)