Summary
Overview
Work History
Education
Skills
Voluntary Leadership Positions
Additional Information
Research
Affiliations
Timeline
Generic
Maxwell Kwasi Mordzi

Maxwell Kwasi Mordzi

Operations
Accra

Summary

A customer-oriented General Manager with over a decade of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented, consistently executes and completes multiple projects in high-stress environments with less supervision. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision, proven success in increasing efficiency, reducing costs, and improving customer experience. Strong leadership collaboration and problem-solving skills. Interested in applying academic knowledge to real-world situation in a fast-paced environment.

Overview

12
12
years of professional experience

Work History

GENERAL MANAGER

Greenworks Recycling
03.2019 - Current
  • See to the day to day administration of the company
  • Develop strategies to maximize and consolidate gains to achieve above average returns
  • Listening and improving customer experience.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Formulated policies and procedures to streamline operations.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Assisted in recruiting, hiring and training of team members.

General Manager

De-peniel Enterprise
09.2017 - 01.2019
  • Ensuring the day to day operations of the company
  • Recruiting and staffing, managing payroll, marketing and implementing strategies for the expansion and growth of the company
  • Monitoring and supervising staff performance to achieve set targets
  • Liaising between the community, opinion leaders and other external stakeholders.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

Operations Manager

Unicorn Happy Investment Ltd
03.2016 - 08.2017
  • Ensured the day to day operations support for the branches and evaluate new areas for expansion
  • Renegotiated contracts of service providers which helped the company cut cost
  • Designing, evaluating and reporting on various aspects of products and processes
  • Developed and implemented strategies for promotions and expansion of client services, ensuring client satisfaction
  • Formulated and implemented policies that resulted in minimizing cost for the company
  • Monitored all activities to ensure they conform to established procedures and required regulations; conducting periodic monitoring visits to the field.

Inspector (audit staff)

SIC LIFE Company Limited
10.2011 - 02.2016
  • Ensured that daily collections or premiums were properly accounted for and paid
  • Verified and validated claims before payments were made
  • Set up control systems and implemented same to check financial malpractices
  • Conducted risk assessment and identified controls that could mitigate identified risks
  • Performed audit procedures to verify that controls are operating through testing and interviewing techniques
  • Successfully detected suspected fraud leading to the prosecution of the culprits
  • Insurance underwriting
  • Claim processing.

Education

MBA - CORPORATE GOVERNANCE

University of Professional Studies,Accra
Ghana
08.2019

Bachelor of Science - Human Resources Management

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
06.2014

Higher National Diploma in Accountancy - ACCOUNTING

Ho Polytechnic
Ho, Ghana
05.2010

Skills

  • Business Management
  • Efficient multi-tasker
  • Cost Reduction
  • Product Development
  • Training and coaching
  • Human Resources Management
  • Teamwork and Collaboration
  • Problem Resolution
  • Recruitment
  • Decision-Making
  • Data Analysis
  • Operations Management

Voluntary Leadership Positions

  • Currently the Branch secretary for the largest opposition political party in Ghana (NDC)
  • Chairman of electoral committee, Research, Training & Strategy Emaohie electoral area (NDC)
  • Currently the Executive secretary for Youth In Focus, a pseudo political group for 200 former student leaders
  • Currently the Vice president plastic recyclers and aggregators association, Ghana
  • Polling agent in 2008 and 2020 general elections for the National democratic congress (NDC)
  • Intern, Tema General Hospital as revenue officer

Additional Information

Microsoft spreadsheet, Word, PowerPoint, Trainee: Data Analyst, Sequel, Power BI, Linux, Python, Google Project Management Certificate - Coursera (11/21/2023). Currently training as a DevOps Engineer.

Research

  • Graduate dissertation: The influence of corporate governance practices on the performance of insurance companies; 'A case study of REGENCYNEM Insurance Company', Reviewed existing literature, Collected data on 60 employees of REGENCYNEM insurance company, Data was analyzed qualitatively
  • Undergraduate dissertation: Stress management and its effect on employees performance; A case study of SICLIFE Company Limited, Reviewed existing literature, Collected data from 50 staffs of SICLIFE company limited, Analyzed data qualitatively
  • Diploma dissertation: Motivation as a means of enhancing students academic performance; A case study of Ho Polytechnic, Administered questionnaires to 50 students, Analyzed data qualitatively, Presented findings to a supervisor

Affiliations

  • Associate member, Institute of Board of Directors Ghana
  • Vice President,Plastic Recyclers and Aggregators Association of Ghana

Timeline

GENERAL MANAGER

Greenworks Recycling
03.2019 - Current

General Manager

De-peniel Enterprise
09.2017 - 01.2019

Operations Manager

Unicorn Happy Investment Ltd
03.2016 - 08.2017

Inspector (audit staff)

SIC LIFE Company Limited
10.2011 - 02.2016

MBA - CORPORATE GOVERNANCE

University of Professional Studies,Accra

Bachelor of Science - Human Resources Management

Kwame Nkrumah University of Science And Technology

Higher National Diploma in Accountancy - ACCOUNTING

Ho Polytechnic

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