Emmanuella Takyiwaa

Confirmed group reservations and arranged personalized services clients

Ensured compliance with Insurance company standards and insurance policies

Built relationships with clients using active listening and issue resolution to provide excellent service.

Responded to customer calls swiftly to resolve issues and answer questions.

Maintained high standards of customer service by building relationships with clients.

Greeted guests and responding to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns

Informed customers about payment methods which is verified credit card data, mobile money and physical payment method

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Making sure our clients gets exactly what they ordered for .
Reviewed items of note to determine what needed to be communicated to staff of subsequent Orders.

Liaised with housekeeping staff to ensure all rooms are clean and ready to accommodate new guest arrivals.

• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  
• Incorporated multiple types of teaching strategies into classroom.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
• Supported student physical, mental, and social development using classroom games and activities.
• Ensuring classroom hygiene and proper maintenance.
  

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Collected room deposits, fees, and payments.