MAXWELL NKANSAH AMOAMAH
Wamanafo,Ghana
Summary
Adept at enhancing patient care and data accuracy, tenure at Christian Health Association Ghana (CHAG) refined problem-solving and teamwork skills. By implementing rigorous review processes and staff training, To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work history
Health information Manager
CHAG - SDA Hospital
SUNYANI, Ghana
07.2025 - Current
- Oversaw coding 90% procedures, ensuring correct assignment of diagnosis and procedure codes.
- Improved patient data management by implementing new electronic health record system.
- Championed implementation of new database system to streamline health information storage.
- Handled complex problem resolution pertaining to health information systems proficiently.
- Liaised closely with senior leadership on strategic initiatives related to health information management.
- Spearheaded digitization of paper-based health records for easier access and retrieval.
- Released medical records upon request according to procedures and policies.
- Reviewed and analyzed information reported into data systems to provide recommendations for efficient use of resources.
- Developed and implemented policies and procedures to process medico-legal documents and insurance requests.
- Compiled disease statistics to furnish quantitative data on incidence of certain diseases and causes of death.
HEALTH INFORMATION OFFICER
CHAG - St. Matthew Catholic Hospital
Ampenkro, Ghana
12.2021 - 07.2025
- Provided exceptional customer service by responding promptly to inquiries from patients, insurance companies, and other stakeholders regarding medical records issues.
- Reduced errors in medical records by implementing a thorough review process and providing staff training on documentation practices.
- Successfully completed data requests for research studies or organizational reporting needs without compromising patient confidentiality or privacy regulations.
- Enhanced patient care by accurately recording and maintaining health information data.
- Collaborated with IT teams to troubleshoot and resolve issues within health information management systems, ensuring minimal downtime and disruptions to patient care operations.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
HEALTH INFORMATION TECHNICAL OFFICER
National Service Scheme
01.2019 - 12.2020
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Assist in 100% Monthly Data Validation exercise
- Dissemination of Health information to Management and stakeholders for decision making.
- Prepared 90% monthly Statistical Returns
- Registration of 80% New clients and booking of appointments
- Assessed system performance to advise on possible updates and improvements.
- Liaised with service users to ascertain necessary system improvements.
CLAIMS OFFICER
Rachel's Health Centre
01.2017 - 12.2019
- Enhanced customer satisfaction with timely and accurate claims resolutions.
- Streamlined communication between adjusters and clients, expediting claim resolution times.
- Implemented quality assurance measures, monitoring staff performance and providing constructive feedback for continuous improvement efforts.
- Documented and communicated timely claims information while supporting accurate outcomes.
- Negotiated settlements with claimants, achieving fair outcomes while controlling costs.
- Improved claims processing efficiency by implementing streamlined workflow procedures.
- Conducted thorough investigations of complex claims, gathering evidence to support decision-making processes.
- Reduced claim disputes by enforcing strict adherence to policy terms and conditions.
- Oversaw regular audits of claim files ensuring accuracy in reserve amounts and adherence to established guidelines.
HEALTH RECORD ASSISTANT
Wamfie Polyclinic
01.2015 - 12.2017
- Retrieving and Filing of patient Folders
- Registration of New Patient
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Maximized staff performance by assisting with training, onboarding, and performance evaluations.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Education
Bachelor of Science - Public Health Information Management
Catholic University
Ghana 01.2026 -
HND - Health Information Management
ST.WILLIAMS NURSES & ALLIED HEALTH SCIENCE COLLEGE
Asuotiano - BonoWASSCE - General Arts
AKROSO SENIOR HIGH SCHOOL
Akroso - Eastern RegionB.E.C.E - Junior High Level
S.D.A JUNIOR HIGH SCHOOL
Begoro - Eastern RegionSkills
- Problem-Solving
- Health data interpretation
- Data analytics prowess
- Leadership and supervision
- Excellent Communication
- Adaptability and Flexibility
- Multitasking Abilities
- Organizational Skills
- Team building
- Interpersonal Communication
- Teamwork and Collaboration
- Time Management
- Report Preparation
REFEREES
1. Dr. Ransford Hoyah Quarshie
Medical Superintendent
Dormaa East District Hospital -Wamfie
Post Office Box 38
Tel: +233 24 318 2449
2. Hon. Rachel Amma Owusuaah
Chief Executive Officer
Rachel's Health Centre
Post Office Box 10
Wamanafo
Tel: +233 55 924b3577
Email: rachelshealthcentre21@gmail.com
3. Rev. Sr. Veronica Lopis
Administrator
St. Matthew Catholic Hospital - Ampenkro
Post Office Box 12
Wamanafo- Bono Region
Tel: +233 54 099 4333
Email: lopisveronica130@gmail.com
Languages
6,6
Languages
English
Twi
Timeline
Bachelor of Science - Public Health Information Management
Catholic University
01.2026 -
Health information Manager
CHAG - SDA Hospital
07.2025 - Current
HEALTH INFORMATION OFFICER
CHAG - St. Matthew Catholic Hospital
12.2021 - 07.2025
HEALTH INFORMATION TECHNICAL OFFICER
National Service Scheme
01.2019 - 12.2020
CLAIMS OFFICER
Rachel's Health Centre
01.2017 - 12.2019
HEALTH RECORD ASSISTANT
Wamfie Polyclinic
01.2015 - 12.2017
HND - Health Information Management
ST.WILLIAMS NURSES & ALLIED HEALTH SCIENCE COLLEGE
WASSCE - General Arts
AKROSO SENIOR HIGH SCHOOL
B.E.C.E - Junior High Level
S.D.A JUNIOR HIGH SCHOOL