Maxwell Danso
Kumasi
Summary
Dynamic Sales Associate with proven expertise at M/G Enterprise, excelling in customer engagement and point-of-sale operations. Recognized for effectively resolving conflicts and enhancing customer satisfaction. A proactive problem solver with strong inventory management skills, consistently driving sales through exceptional service and product knowledge.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
3
3
years of professional experience
2008
2008
years of post-secondary education
Work History
Sales Associate
M/G Enterprise
Kumasi
01.2017 - 02.2020
- Assisted customers with product selection and inquiries.
- Managed inventory by restocking shelves and organizing displays.
- Processed transactions efficiently using point-of-sale systems.
- Handled customer complaints professionally and resolved issues promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
NKRUMAH TECHNICAL COLLEGE
KUMASI Skills
- Customer engagement
- Point-of-sale operation
- Inventory management
- Product knowledge
- Effective communication
- Problem solving
- Conflict resolution
- Time management
- Sales strategies
- Inventory control
- Energetic self-starter
Languages
English
First Language
English
Beginner (A1)
A1
Timeline
Sales Associate
M/G Enterprise
01.2017 - 02.2020
NKRUMAH TECHNICAL COLLEGE