Summary
Overview
Work history
Education
Skills
Languages
Work availability
Timeline

Maxwell Appiah

Casheir
Accra,Ghana

Summary

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Proficient in handling money and possessing a strong understanding of retail operations. Focused on keeping work areas clean, neat and professionally arranged. Strong team player, with good listening skills and attentive, detail-orientated nature. Security-conscious and customer-focused Cashier with top-notch teamwork and interpersonal communication skills. Keeps cash drawers accurate and secure with smooth payment processing and no losses. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Experienced [Cashier] adept in accounts processing, payroll submission and finance management. Communicates expense, invoice and payment updates promptly for productive department operations. Self-motivated and proactive for responsive team support. Dependable Accounts Officer offers excellent planning and skills to meet busy payroll demands. Records activity with precision for reliable, up-to-date books. Communicates and collaborates well for helpful staff and client support. Self-motivated individual with excellent planning and skills seeks role leading busy accounting team. Completes tasks with focus and precision to deliver accurate, reliable outcomes. Confident communicator and keen problem-solver for smooth team operations. Passionate [Account officer] with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work history

Accounts officer

Education Authority
Accra, Ghana
09.2023 - Current
  • Oversaw company accounts, bank reconciliations and payments.
  • Improved overall process for year-end inventory audits.
  • Reviewed and managed statutory accounts and corporation tax returns.
  • Generated regular budget forecasts for strategic planning purposes.
  • Coordinated with external auditors during annual audit processes.
  • Implemented cost-saving measures, reduced unnecessary expenditure.
  • Streamlined the invoice process, eliminated late payment issues.
  • Resolved discrepancies in accounts, ensured accurate financial records.
  • Prepared monthly reports, account reconciliations and financial statements.
  • Kept business in compliance with internal controls, industry regulations and health and safety requirements.
  • Formulated marketing and advertising strategies for continuous business growth.
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Processed invoices and resolved invoice queries to enforce timely payment.
  • Managed accounts payable and receivable to maintain steady cash flow.
  • Enforced service standards to maintain establishment reputation for excellence.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Maintained detailed and current records of inventory, personnel activities and business finances.
  • Created seasonal sales plans with varying stock and promotional strategies.
  • Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
  • Established clear budgets with sound controls to keep business operating with optimum finances.
  • Facilitated smooth payroll processing through diligent record maintenance.
  • Enforced compliance with financial policies impacting account and business objectives.
  • Coordinated monthly client visits month to cultivate and maintain rapport.

Cashier

Mill Wood Accounting
Accra, Ghana
05.2021 - 12.2022
  • Helped meet business needs by working extra shifts.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Greeted customers entering store and responded promptly to customer needs.
  • Displayed and restocked merchandise by following brand guidelines.
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Completed opening and closing procedures each day.
  • Communicated product information to customers, driving informed purchases.
  • Used Point of Sale system efficiently, speeding up transactions.
  • Helped customers to pack away shopping for improved customer experience.
  • Handled returns and exchanges following company policies, resulting in satisfied customers.
  • Managed queue effectively during peak hours for seamless checkout process.
  • Studied event details before selling tickets to accurately and knowledgeably answer customer questions.
  • Recommended products and services to customers based on requirements.
  • Helped customers make product and service selections among range of options.
  • Handled currency payments, secured funds in register and prepared deposits at end of day.
  • Handled high volumes of transactions during holiday seasons efficiently.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.

Education

Bachelor of Science - Accounting

University of Ghana, Accra, Ghana
03.2018 - 06.2020

Skills

  • Customer relations
  • Payment Processing
  • Mathematics
  • Point of sale system operation
  • Customer assistance
  • Security monitoring
  • Customer greeting
  • Account reconciliation
  • Performance Management
  • Quality assurance and control
  • Technical support
  • Marketing strategy development
  • Commercial Awareness

Languages

English
Advanced

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Accounts officer - Education Authority
09.2023 - Current
Cashier - Mill Wood Accounting
05.2021 - 12.2022
University of Ghana - Bachelor of Science, Accounting
03.2018 - 06.2020
Maxwell AppiahCasheir