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Veteran Travel Consultant with 30 years of experience providing travel arrangement service. Correspond with customers to understand their travel needs and provide my expertise to book appropriate vacations with a focus on Preferred Partners and Vendors. Devoted customer service professional, providing clients with exceptional and quality travel arrangements.

Self-motivated professional with a background conducting market research and implementing pricing methodologies. A determined Pricing/Product Analyst with exceptional data assessment, relationship building and analytical skills.

Eager Travel Consultant with a passion for maintaining superior customer service. Strong research background and love of all things travel. Extensive career in travel and hospitality working with clients pursuing vacation of lifetime. Motivated personnel offers demonstrated success tackling various office tasks. Delivers proactive support on key administrative matters to promote productivity across departments. Recognized for organization and time management skills.

As a reliable and conscientious team member, who offers consistent records of excellence in all aspect of my working life. I am now ready for my next challenges and I would like the opportunity to work as a customer service. SUMMARY OF QUALIFICATIONS Over 8 years of customer service experience in various customer focused industries. Understanding customer needs. Coordinating with the customer as well the team. Experienced in working with CRM as well Sap based systems. Written and verbal communication skills. Able to do multi-tasking Able to work in fast paced environment. Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.

As an experienced Travel Sales Consultant with a career spanning over four years in the tourism industry. I have worked with various organizations such as The Crazy Partner, Travel Triangle Holidays, Conduent Business Services India, and Arora Tour and Travel. My expertise lies in booking accommodations, flights, and arranging transportation for clients while suggesting the most suitable travel options to meet their needs. I’m skilled in B2B sales, coordinating with suppliers, and ensuring customer satisfaction. I also have experience as a Benefits Associate, where I was responsible for processing cases, analyzing loan documents, and providing training to new hires. I possess excellent communication and people management skills with the ability to mentor and motivate team members.

Mawunyo Atando

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