Accomplished Sales Manager known for generating new business leads and driving revenue growth. Strong relationship-building skills with a track record of delivering sales presentations to C-level executives, ensuring client success and satisfaction.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sales Manager, Financial Services
MainOne (Equinix Datacenters)
Accra
01.2022 - Current
Leveraged industry network to generate new business leads and expand client base.
Cultivated senior management relationships to enhance sales success in financial services.
Managed specific accounts, driving growth and increasing sales revenue.
Led sales presentations to high-level decision-makers for strategic impact.
Attended crucial client meetings to ensure successful sales closures.
Updated CRM with accurate and timely sales input for optimal tracking.
Maintained and expanded existing account relationships, fostering client loyalty.
Served as primary contact for technical and business issues on assigned accounts.
Senior Client Manager
Dimension Data
Accra
07.2019 - 12.2021
Took ownership of enterprise clients within domestic market to drive satisfaction and growth.
Generated demand by transforming clients' implied needs into explicit requirements.
Developed strong relationships by understanding client industries and identifying future opportunities.
Executed transactional selling and business development activities to expand client base.
Drove client satisfaction throughout buying process by managing commercial agreements effectively.
Managed resources allocation for clients, optimizing service delivery and engagement.
Achieved key business standards for revenues and gross margins across various solutions.
Utilized sales tools and methodologies to manage accounts, opportunities, pipelines, and forecasts effectively.
Senior Sales Executive
Comsys Ghana Limited
Accra
06.2017 - 06.2019
Offered comprehensive fiber optic and satellite-based IP connectivity solutions to enterprise clients.
Delivered dedicated internet access, IPLC, WAN, VPN services tailored to business needs.
Provided robust data protection, disaster recovery, and data center solutions for enhanced security.
Facilitated seamless enterprise network integration through diverse connectivity options.
Implemented cutting-edge technology solutions to bolster enterprise network infrastructure.
Business Manager
Ghana FX
Accra
04.2016 - 05.2017
Developed and executed online marketing strategies for enhanced brand visibility.
Managed IT systems, including hosted servers, Salesforce CRM, and trading platform.
Collected and analyzed data to support strategic management decisions.
Cultivated strong relationships with partners, vendors, and suppliers.
Senior Enterprise Sales Account Manager
Internet Solutions
Accra
07.2014 - 03.2016
Oversaw sales of managed IP-based services, including microwave and fiber optic solutions.
Cultivated relationships within client organizations, resulting in successful sales closures.
Managed client services to maintain high levels of customer satisfaction.
Collaborated with technical support and sales teams to optimize customer experience.
Major Account Manager
Discoverytel
Accra
01.2009 - 05.2014
Drove sales and marketing initiatives for IP-centric data network connectivity solutions.
Expanded customer base by acquiring new key accounts and securing upgrades.
Coached and led Sales Representatives to achieve marketing objectives and exceed targets.
Key Account Manager
Allied Carpets
London
10.2003 - 10.2008
Established and maintained profitable relationships with key strategic accounts.
Analyzed sales figures and forecasted future volumes while monitoring competitor activity.
Tracked market trends and customer initiatives to support effective planning.
Exceeded set targets and KPIs through cross-selling and upselling of related products.
I.T Support Administrator
Kensington College of Business
London
06.2000 - 03.2003
Project managed implementation of Heritage IV library management system, automating processes and improving service delivery.
Executed various administrative tasks, supporting basic client products and peripherals, alongside routine systems administration.
Delivered client support and training on hardware and software for staff and students through helpdesk, phone, and email.
Education
Postgraduate Certificate - Management Information Systems
Ghana Communications Technology University
Accra
07.2022
Diploma - E-Commerce & Project Management
London College
London, UK
09.2002
CIM Certificate - Marketing
Kensington College of Business
London, UK
03.2001
Skills
Sales strategy
Business development
Account management
Customer relationship management
Negotiation techniques
Market analysis
Certification
Allot Certified Technical Engineer (ACTE)
(ISC)² Certified in Cybersecurity (CC)
Hobbies and Interests
Internet Society - Member
Institute of ICT Professionals, Ghana (IIPGH) - Member
Toastmasters International - Member
References
References available upon request.
Timeline
Sales Manager, Financial Services
MainOne (Equinix Datacenters)
01.2022 - Current
Senior Client Manager
Dimension Data
07.2019 - 12.2021
Senior Sales Executive
Comsys Ghana Limited
06.2017 - 06.2019
Business Manager
Ghana FX
04.2016 - 05.2017
Senior Enterprise Sales Account Manager
Internet Solutions
07.2014 - 03.2016
Major Account Manager
Discoverytel
01.2009 - 05.2014
Key Account Manager
Allied Carpets
10.2003 - 10.2008
I.T Support Administrator
Kensington College of Business
06.2000 - 03.2003
Postgraduate Certificate - Management Information Systems