Mavis Elsie Mintah
Accra
Summary
Results-driven administrative management professional recognized for optimizing productivity and streamlining workflows. Demonstrates expertise in staff supervision, process improvement, and effective communication. Proven leadership abilities enhance team performance while achieving organizational objectives.
Overview
8
8
years of professional experience
Work History
Assistant Office Administrator
H2 Solutions Africa Ltd
09.2023 - Current
- Served visitors by greeting, welcoming, directing and announcing them appropriately
- Answered, screened and forwarded calls with basic information gathered
- Replying to emails, phone calls and face to face enquiries
- Liaising with vendors, preparing and submitting sales quotes
- Exploring ways to improve administrative processes
- Handled sensitive information in a confidential manner
National Service Person
Ghana Cocoa Board
11.2020 - 08.2021
- Assisted in inputting and updating of employees' records for appraisal
- Assisted with the organization and facilitating of workshops and training programs for employees
- Put data together in excel for safe keeping
Volunteer
Play and Learn Foundation
Kaneshie
06.2019 - 12.2020
- Mentored a girl child and groomed her to be a better citizen for life
- Worked together with other volunteers to make decisions for the advantage of children.
- Assisted in organizing educational and fun activities for the children.
Campus Team Member/Executive
Echo House Ghana Limited
09.2016 - 12.2020
- Assisted in the organization of events to improve my organizational skills.
- Organized hall members to go to meetings on time and participate fully in every activity.
- Assisted in setting up venues for events and programs to build my project management skills.
- I hyped and advertised events through my social media pages.
- Assisted in brand activations for new products such as Vodafone X, Bic Ghana, Shandy, Guinness Smooth, Unilever, Jodel, etc.
- Collaborated with team members to achieve daily goals.
Intern
Play and Learn Foundation
09.2019 - 03.2020
- Assisted children with schoolwork
- Tutored children and helped build their vocabulary and public speaking skills
- Worked with volunteers to help children have a high self-esteem and have confidence in themselves
Intern
Domestic Violence and Victims Support Unit
05.2019 - 08.2019
- Assisted in counselling abused children
- Assisted in resolving marriage and family issues
- Advocated for justice for abused children and women
Intern
Wenchi Methodist Hospital
05.2019 - 07.2019
- Assisted in counselling AIDS patients
- Assisted in building and maintaining healthy relationships between parents and their teenage daughters who were pregnant
- Monitored and kept progress reports of patients who were undergoing therapy
Intern
Wenchi Methodist Hospital
05.2017 - 07.2017
- Assisted in creating a strong, long-lasting relationship between families and the hospital's finance department to help settle part of some bills for patients
- Presented reports on client's mental health issues and progress
- Investigated some family's history and convinced management to pay full bills of poor patients
- Counseled teenagers who were pregnant and had contracted HIV/AIDS
Education
Bachelor's - Social work and Sociology
University of Ghana
Accra05.2020
WASSCE -
Aburi Girls' Senior High School
Aburi, Eastern Region05.2016
BECE -
Rockies International School
Accra03.2012
Skills
- Leadership skills
- Analytical skills
- Clear Interpersonal Communication
- Detail-Oriented Mindset
- Strong Interpersonal Skills
- Proficient in Conflict Mediation
- Proficient in Online Advertising
Hobbies and Interests
- Solving Puzzles
- Hanging out
- Baby sitting
- Singing
Languages
- English
- Twi
- Ga
References
References available upon request.
Timeline
Assistant Office Administrator
H2 Solutions Africa Ltd
09.2023 - Current
National Service Person
Ghana Cocoa Board
11.2020 - 08.2021
Intern
Play and Learn Foundation
09.2019 - 03.2020
Volunteer
Play and Learn Foundation
06.2019 - 12.2020
Intern
Domestic Violence and Victims Support Unit
05.2019 - 08.2019
Intern
Wenchi Methodist Hospital
05.2019 - 07.2019
Intern
Wenchi Methodist Hospital
05.2017 - 07.2017
Campus Team Member/Executive
Echo House Ghana Limited
09.2016 - 12.2020
Bachelor's - Social work and Sociology
University of Ghana
WASSCE -
Aburi Girls' Senior High School
BECE -
Rockies International School
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