MILLICENT TETTEH
Accra
Summary
Organized and client-focused professional with a strong track record in managing customer interactions and administrative tasks. Demonstrated ability to maintain accurate records and streamline processes for efficiency. Committed to contributing skills to a dynamic and innovative team.
Overview
12
12
years of professional experience
Work History
Shop Assistant
Wild Gecko Handicrafts
Accra, Airport Branch
01.2022 - Current
- Organized merchandise displays to enhance visual appeal and customer engagement.
- Maintained inventory levels by restocking shelves and managing stockroom supplies.
- Collaborated with team members to create a welcoming and friendly shopping environment.
- Assisting customers with finding products on sale.
- Ensure price labels are legible and correct.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Handled cash register transactions accurately and efficiently.
Receptionist
Sunset Hotel
Kumasi
03.2013 - 11.2016
- Greeted guests warmly and ensured smooth check-in and check-out processes.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Assisted guests with inquiries, providing information about hotel services and local attractions.
- Collaborated with housekeeping to ensure room readiness for incoming guests consistently.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Assisted with special projects assigned by management when required.
Education
Certificate - English Languange And French Languague
Ghana Institute of Languages
Accra05-2011
Diploma - Hospitality Administration And Management
School of Hotel. Restaurant And Tourism Management
Trade Fair, Accra01-2010
Skills
- Time management
- Adaptability
- Team collaboration
- Attention to detail
- Computer literate
REFEREE
Ms. Ajara Shaibu
Supervisor
Wild Gecko Handicrafts
Airport Branch
0249266049
REFEREE
Mr. Kingsley Sarfo
General Manager
Airport Branch
0249266049
Timeline
Shop Assistant
Wild Gecko Handicrafts
01.2022 - Current
Receptionist
Sunset Hotel
03.2013 - 11.2016
Certificate - English Languange And French Languague
Ghana Institute of Languages
Diploma - Hospitality Administration And Management
School of Hotel. Restaurant And Tourism Management
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