MAVIS ASAMOAH

• Assisting undergraduate students in their dissertations
• Drafting of research proposals
• Drafting and reviewing course outlines
• Organizing tutorials for undergraduate students.
• Assisted lecturers in conducting research projects, contributing to published articles and conference presentations.
• Managed classroom behavior effectively, creating a positive and focused learning environment for all students.
• Provided support to students with special needs, ensuring an inclusive and supportive learning environment.

Answered phone promptly and directed incoming calls to correct offices.

• Kept reception area clean and neat to give visitors positive first impression.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Handled cash transactions and maintained sales and payments records accurately.
• Maintained confidentiality of information regarding clients and company.
• Streamlined invoice processing to ensure timely payments and financial operations.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

• Planning and delivering Asante Twi lessons for Junior High School students at this Better Best-based private school.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

• Customer service provider
• Assisted in accounts opening
• Assisted record taking of clients' details
• Assisted in calculation of loans a client could take
• Assisted in the making of easy book which contained the total loans given out in a month.
• Supported customer service improvements with detailed feedback analysis.