Maurice Ananga
Accra,AA
Summary
IT Support Engineer skilled in remote desktop support and network troubleshooting. Experienced in resolving technical issues and managing IT assets efficiently to enhance user satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Support Engineer
Electricity Company of Ghana, ECG
Accra, Ghana
12.2024 - Current
- Provided technical support for end-users, resolving hardware and software issues efficiently.
- Diagnosed and troubleshot network connectivity problems to ensure optimal system performance.
- Installed and configured operating systems and application software for various devices.
- Assisted in maintaining IT inventory, tracking equipment, and ensuring proper asset management.
Digital Marketing Intern
IPMC College Of Technology Tamale Branch
Tamale, Ghana
09.2022 - 01.2023
- Developed and executed digital marketing campaigns across social media platforms.
- Assisted in creating engaging content for website and email newsletters.
- Conducted market research to identify trends and target audiences effectively.
- Monitored and analyzed campaign performance using Google Analytics tools.
Education
Bachelor of Science - Computer Science
University of Development Studies
Navrongo, Ghana01-2022
High School Diploma -
Mfantsipim School
Cape Coast, Ghana09-2021
Skills
- Remote desktop support
- Network troubleshooting
- Help desk support
- IT asset management
Certification
Diploma in Systems Engineering (IPMC)
Diploma in Computer Networking(UDS)
CompTIA A+ Certification (Alison)
Timeline
IT Support Engineer
Electricity Company of Ghana, ECG
12.2024 - Current
Digital Marketing Intern
IPMC College Of Technology Tamale Branch
09.2022 - 01.2023
Bachelor of Science - Computer Science
University of Development Studies
High School Diploma -
Mfantsipim School
Sports, Photography & Sightseeing
I have always been a sports fanatic since childhood. From school days I would play table tennis(always coming on top in this regard), play football (not the most talented but will always give in my best), play basketball(this is the one sport in which I get better with time),volleyball and handball(my personal favorite back in school). I was also part of my University's athletics team in which I participated in several track competitions like relay, hurdles and cross-country.
I developed a strong interest in photography when I first entered the University. I since then joined my youth church photography and media department and by final year I became the head of department due to my love and passion for photography.
I love exploring new places and landmarks. In my leisure time, I sometimes book tickets to visits some tourists sites like the National Museum, Paga Crocodile Pond and Kakum National park.